Restaurant Support/Runner

Truth be Told, our British Gastropub, located inside The Study at the University of Chicago in the beautiful Hyde Park, is currently seeking a full-time Restaurant Support/Runner with weekend availability. Our hours of operation are seven days a week, 7AM to 10PM.The FOH provides genuine hospitality and the highest quality of service to our guests. The ideal candidate enjoys entertaining, meeting new people and has an engaging, vibrant personality that thrives in a team environment.Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.To learn more about our concept, please visit our official website.Truth be Told: https://www.truthbetoldtavern.com/Perks & BenefitsPay rate $12.70 per hour + tips50% employee dining discountPaid time off, and 9 paid holidays per year for eligible full-time team membersComplimentary shift mealExclusive discounts on major retail partners through LifeMartResponsibilitiesProvide the highest and most efficient level of hospitality and customer service expected by our guestsPerforms other duties if required and as assigned, as stated above may not be inclusive of every task needed to achieve resultsAs Food Runner:Helps prepare room service trays with condiments, candles, napkins, service plates and utensilsSupports the restaurant servers by running the food from the kitchen to the tableResponsible for ensuring all side work is completed throughout the shift, including but not limited to polishing, silver and glass ware, certain roll-ups, ensuring water vases are full, reviewing par-levels, etcWill expedite and ensure all food is up to par and consistentHelp monitor and observe guest’s dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problemsMaintain a level of knowledge of all menu items and beverage programsBe a team player and assist others when and where necessary to ensure a seamless guest experienceComplete the setup and breakdown of a section, including detailed cleaning of the work area and surrounding areasWorking with servers to ensure that orders are completed according to request and on timeMaintain a safe and clean work environmentReport any damages, shortcomings, and disturbances to supervisorsEnsuring that restaurant operation procedures and hygiene meet food safety standards and regulationsAbility to work a flexible schedule, including weekends and holidaysBe available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant ManagerAs Busser:Helps prepare room for dining by clothing tables and setting decorations, condiments candles napkins, service plates and utensilsSupports the restaurant servers by bussing, cleaning, and setting tables at the end of a guest’s meal. Responsible for ensuring all side work is completed throughout the shift, including but not limited to polishing, silver and glass ware, certain roll-ups, ensuring water vases are full, reviewing par-levels, etcAssist the host/hostess in greeting and seating guestsHelp monitor and observe guest’s dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problemsMaintain a level of knowledge of all menu items and beverage programsBe a team player and assist others when and where necessary to ensure a seamless guest experienceComplete the setup and breakdown of a section, including detailed cleaning of the work area and surrounding areasWorking with servers to ensure that orders are completed according to request and on timeMaintain a safe and clean work environmentReport any damages, shortcomings, and disturbances to supervisorsEnsuring that restaurant operation procedures and hygiene meet food safety standards and regulationsAbility to work a flexible schedule, including weekends and holidaysBe available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant ManagerFundamentalsAbility to maintain a friendly, cheerful, and courteous demeanor at all timesEducation: High school diploma or general education degree (GED)Experience: 2+ years of experience in a formal dining or upscale casual environmentFlexibility to work any shift, including evenings, weekends, and holidaysExcellent verbal and written interpersonal communication skillsProficiency in English requiredStrong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environmentAbility to positively communicate and interact with all hotel departmentsAbility to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbsAbility to stand for long periods indoors with a thematically climate-controlled workstationSatisfactory completion of background checkStudy Hotels is a drug-free workplaceAbout UsThe Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100-seat Restaurant/Gastropub, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state-of-the-art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.The Study: https://www.thestudyatuniversityofchicago.com/Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.Powered by JazzHRfUPoCABu4F