Residences Concierge

Company DescriptionIn the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox Hotel & Residences by Auberge Collection will debut in late 2026 as the city's most captivating new address. A tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio, the hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Additionally, 48 private, world-class luxury residences are brought to life by Chad Dorsey, one of the most acclaimed interior designers in Dallas. Hotel guests and residents alike drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. The hotel will also feature a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting. One of the most highly anticipated hotel openings of 2026.Job DescriptionThe Residences Concierge serves as the primary point of contact for homeowners, guests, and vendors within The Knox Private Residences, delivering seamless, secure, and highly personalized service. This role supports daily residential operations, anticipates needs, and ensures every interaction reflects the highest level of professionalism and discretion.What you'll be doingDeliver personalized, anticipatory service aligned with brand standardsServe as the primary contact for homeowners, guests, and vendorsCoordinate move-ins, deliveries, vendor access, and contractor schedulingMonitor contractor activity and maintain accurate access and service logsCoordinate in-residence services such as maintenance, repairs, and housekeepingManage resident, guest, and vendor access in partnership with SecurityOversee package handling, deliveries, and resident notificationsSupport daily operations of residential areas and the Residences LoungeAssist with resident events and lifestyle programmingMaintain accurate records, incident reports, and shift handoversCollaborate with departments including Concierge, Valet, Engineering, Housekeeping, and SecuritySupport flexible coverage including evenings, weekends, holidays, and occasional overnight shiftsQualificationsWho are youPassionate about delivering exceptional service and luxury residential experiencesPrevious experience in luxury hospitality, high-end residential, private club, or boutique hotel environments preferredStrong communication, organization, and problem-solving skillsHigh level of professionalism, discretion, and emotional intelligenceProficiency with property management systems (PMS) and service platformsFlexible availability, including nights, weekends, and holidaysAdditional InformationAbout Auberge CollectionAuberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.For more information: auberge.comConnect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAubergeAbout FriedkinFriedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.For more information, please visit www.friedkin.com