IT Business Analyst II

This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/13563772rr**IT Business Analyst II**rrKansas State Universityrr****About This Role****The Business Analyst II serves as a key liaison between business teams,systems, and IT, driving operational excellence through data-driveninsights and process optimization. This role partners across functionsto gather requirements, improve processes, and support systemimplementations while enhancing overall business performanceBusiness Analysis & Requirements GatheringElicit, analyze, and document business requirements through stakeholderinterviews, workshops, and process reviewsTranslate business needs into functional specifications for technicalteamsEnsure alignment between institutional goals and system capabilitiesEssentialBusiness Process Documentation & ModelingDocument current-state (\"as-is\") and future-state (\"to-be\") businessprocessesDevelop process maps, workflows, and standard operating proceduresLead business process modeling using data-driven insightsGap Analysis & Solution DesignConduct gap analyses to identify inefficiencies, risks, and improvementopportunitiesPartner with IT and systems teams to design and recommend solutionsEvaluate system functionality against business requirementsProject Leadership & Functional OversightLead functional aspects of projects, including planning, requirements,testing, and implementation supportCoordinate with cross-functional teams to ensure project successServe as a subject matter expert during system implementations andupgradesAct as a bridge between business units, IT, and systems teamsFacilitate meetings, present findings, and provide strategicrecommendationsManage stakeholder expectations and ensure clear communicationTraining & Change ManagementDevelop and oversee training programs for systems, processes, and toolsCreate user documentation, job aids, and training materialsSupport organizational change management initiativesContinuous ImprovementLead initiatives to enhance efficiency, effectiveness, and userExperienceEstablish and monitor key performance indicators (KPIs)Promote a culture of continuous improvement and innovationCustomer Support OversightOversee business customer support processes and service deliveryEnsure timely resolution of issues and maintain high customersatisfactionIdentify trends in support requests to inform system and processimprovements****About Us****The Division of Financial Services at Kansas State University supportsthe university\'s mission of teaching, research, and service byproviding strategic financial leadership, stewardship, and operationalexcellence. As part of Kansas State University, our team partners withcampus units to deliver high-quality services in shared servicesfinancial and budgeting support, accounting, financial reporting,procurement, travel, and compliance. We are committed to integrity,innovation, and continuous improvement, leveraging data, technology, andcollaborative relationships to ensure responsible resource managementand an exceptional service experience for the K-State community.****Worksite Description****This position is **Hybrid eligible**. This position is hybrid eligible;however, the first 90 days are required to be 100% on-site. After thatperiod, hybrid eligibility may be granted based on individualperformance, with a requirement of three days on-site.All employees must reside in the United States when they begin workingto comply with state law. K-State is unable to provide remote or hybridwork opportunities for residents of the state of Idaho.****What You\'ll Need to Succeed****Minimum Qualifications Bach lor\'s degree and three years of relevant experience. Education beyond the minimum degree requirement may count towardPreferred Qualificationsrequired experience if deemed relevant by the hiring manager. Strong analytical, problem-solving, and critical thinking skills Experience with business process modeling and requirementsdocumentation Demonstrated ability to work collaboratively across technical andnon-technical teams Experience in higher education or large, complex organizations Familiarity with enterprise systems such as Oracle PeopleSoft Experience with data visualization tools (e.g., Tableau, Power BI) Knowledge of project management methodologiesAdditional Role Information Leadership Responsibility Supervise two team members supporting training, continuousimprovement, and customer support functionsSponsorship EligibilityCandidates must be legally authorized to work in the U.S. on an ongoingbasis without s