MANAGER

Respibilities include, but are not limited to: • Greeting and checking-in customers. • Managing and serving concession. • Managing inbound and outbound phone calls and emails. • Completing shift and bank deposits. • Booking, managing and hosting birthday parties, field trips, fundraisers and misc. events. • Monitoring play areas to ensure customers are following safety rules and policies. • Extensive cleaning to maintain a clean and safe environment. • Ensuring all staff are performing their responsibilities • Managing Inventory • Exceptional customer service skills and a desire to exceed customer expectations. • Provide customers with a fun and friendly experience. • Must maintain a professional appearance. • Ability to have complete knowledge of our products and services. • Enforce policies and safety rules professionally and respectfully. • Effective communication skills. • Be able to manage employees in a professional manner. • Ability to be able to make quick decisions. • Ability to thoroughly clean and sanitize. • Obtained or currently pursuing a high school diploma or equivalent (G.E.D.). • Ability to work nights, weekends, and holidays as scheduled. • Have reliable transportation. The following characteristics are required: • Dependable and Reliable • Responsible and Professional • Friendly, Energetic and Outgoing • Exceptional Communication skills • Organizational Skills • Assertiveness • Attentiveness • Honesty • Sense of Humor • Patience