Veterinary Receptionist (Ventura)

Ohana Pet Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.This is a flexible, full-time position, with a 5/8 or 4/10 schedule and availability needed Monday-Saturday. Saturdays requiredFull-time benefits and compensation :Compensation: $20-23 per hour, for each hour workedHealth package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program401k optionsPaid time off in accordance with site policy and applicable lawPersonal pet discountMinimum qualifications and skill set:1+ years of client service experiencePrevious veterinary experience is highly desiredProficiency in the following skills:Strong Communicator - You're confident and compassionate when speaking with clients, whether in person, on the phone, or via email, and you help build trust in the team.Highly Organized - You keep schedules, records, and client interactions running seamlessly, even in a busy, fast-paced environment.Client-Focused Problem Solver - You anticipate client needs, resolve concerns with professionalism, and create positive, welcoming experiences every time.Come join our 'Ohana!Ohana means 'family' in Hawaiian, and it's not just the name of our hospital-it's the heart of our culture. From our clients, patients, and local community to our animal rescue partners and fellow team members, we live by our mission to provide Compassionate care for our Ohana, our Family.We proudly serve our community across three locations: Ventura, Santa Paula, and our Urgent Care in Ventura. With 15 exceptional doctors and a dedicated support team, we specialize in compassionate, high-quality medical, surgical, dental, and wellness care for dogs, cats, rabbits, rodents, and select reptiles.We believe in caring for our team as much as we care for our patients by investing in education, training, mentoring, and excellent benefits. We're seeking compassionate, dependable, and detail-oriented individuals with strong communication skills and a passion for growth to join our amazing team.