Senior HVAC Warranty Technician

Senior HVAC Warranty TechnicianWe are seeking a highly skilled and experienced Senior HVAC Warranty Technician to join our team at ACE. This role is responsible for diagnosing, repairing, and validating warranty claims on residential HVAC systems. The ideal candidate will have deep technical expertise, strong customer service skills, and the ability to lead warranty-related investigations and documentation.Key Responsibilities:Warranty Diagnostics & Repairs: Investigate and resolve HVAC system issues covered under warranty, including mechanical, electrical, and control systems.Documentation & Reporting: Accurately document service findings, repairs, and warranty claim details. Submit reports to manufacturers and internal teams.Customer Interaction: Communicate effectively with customers regarding warranty coverage, repair timelines, and system performance.Technical Leadership: Provide guidance and mentorship to junior technicians on warranty procedures and technical troubleshooting.Compliance & Safety: Ensure all work complies with local codes, safety standards, and manufacturer specifications.Preventative Maintenance: Perform inspections and maintenance to prevent future warranty claims and improve system reliability.Collaboration: Work closely with service coordinators, manufacturers, and internal departments to streamline warranty processes.Qualifications:EPA Certification in handMinimum 5 years of HVAC experience, with at least 2 years in warranty or service technician rolesStrong understanding of HVAC systems, components, and diagnosticsStrong understanding of refrigerants and compressor replacementsExcellent written and verbal communication skillsProficiency in reading schematics, blueprints, and technical manualsValid driver's license and clean driving recordCompensation & Benefits:Competitive hourly wageHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysCompany vehicle, tools, and uniform providedOngoing training and professional development opportunitiesApply Today! We're an equal opportunity employer, embracing diversity and ensuring equal opportunities for all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.Posted Min Pay Rate: USD $50,000.00/Yr.Posted Max Pay Rate: USD $120,000.00/Yr.