Data & CRM Specialist

Data & CRM Specialist or Data Systems Manager   Full Time:  Non-Exempt or Exempt, depending on final scope, salary level, and duties Location: Tracy, CA  Reports to: Chief Executive Officer or Director of Operations, with close coordination and support to the Resource Development Director  Salary: $72,000-85,000 Benefits: Full medical benefits  Boys & Girls Club Tracy Overview Boys & Girls Clubs of Tracy (BGCT) provides a safe and world-class experience that puts success within reach of every young person, allowing them to discover their gifts! As a result, all our members are on track to graduate from high school with a plan for the future, demonstrate good character and citizenship, and live a healthy lifestyle. Our mission is to inspire and enable our youth, especially those who need us most, to reach their full potential as productive, responsible, and caring citizens. For the past 34 years, the Boys & Girls Clubs of Tracy have been consistently enriching Tracy's youth. Its annual budget is $10 million, and the organization has grown to 27 fully operational sites strategically located throughout the city, serving over 5700 members just last year. Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing programs that enrich the lives of our youth to providing excellent service to our community, we encourage and are shaped by self-starters, bold thinkers, and team players. We are always adapting and providing exciting opportunities for our employees to grow, learn, and excel. We value the community and youth that define who we are; dynamic individuals willing to invest and give back to help others and comfortable collaborating in a fun, flexible, and fast-paced environment. Team Overview On the BGCT leadership team, we do not settle for being anything less than exceptional. Our team is passionate, innovative, and dedicated. We use our diverse talents and perspectives to support, grow, and win together. We embrace team players who are dedicated to honing in on their craft and eager to support when others are in need. You will thrive on a team that passionately partners with our members to accelerate learning and instill self-confidence. Setting our organization apart by fulfilling our mission is what we take pride in. Whether it is fun, the laughter or being in the business of serving youth, BGCT leadership takes pride in our unique atmosphere.    Position Overview     The Data & CRM Specialist is responsible for creating and supporting organizational data systems, reporting, analytics, and CRM administration across both Operations and Resource Development. This position serves as a key internal resource for maintaining the accuracy, integrity, and usefulness of data within MyClubHub and other required systems. The Data & CRM Specialist helps ensure that Boys & Girls Clubs of Tracy has reliable operational, membership, attendance, grant, and donor data to support decision-making, compliance, resource development, and organizational effectiveness. This role also provides support for reporting, donor and gift data management, technology implementation at sites, and continuous improvement of systems and processes that strengthen both program operations and fundraising outcomes.    Essential Functions and Responsibilities Operations Data and Reporting Support  Maintain and support accurate membership, attendance, participation, and program data across Club and school-based sites.  Manage MyClubHub data related to membership, enrollment, attendance, program participation, and reporting trends.  Prepare, monitor, and maintain ongoing operational reports and dashboards for leadership and site teams. Support the administration, tracking, and reporting of NYOI yearly student surveys.  Prepare and track CalPADS and Aeries attendance reports and other state-required data in coordination with San Joaquin County Office of Education requirements. Support implementation and reporting associated with new state and county data    systems, software, and compliance requirements. Prepare annual Boys & Girls Clubs of America reports and assist with year-end organizational reporting needs, including Annual Report data. Produce required West High and 21st Century Federal Grant reports, including recurring and ad hoc data requests. Support real-time site data processes including member check-in/check-out systems, iPad kiosks, and attendance workflows. Monitor trends in attendance, participation, retention, and membership and identify concerns or opportunities for improvement. Partner with operations staff to strengthen data consistency, reporting accuracy, and timely submission of required information.