Customer Support Specialist

CUSTOMER SUPPORT SPECIALISTJOB DESCRIPTION:Anestablishedcompany, is investing in a bright and talented person to help us to provide great service to our customers. We are actively hiring a Customer Support Specialist to interact with customers and vendors, prepare quotes, write up jobs, work with project managers, drivers, and field staff to ensure that work is scheduled and completed as directed.YOU CAN SUCCEED AT THIS JOB IF:You are comfortable on the phone and writing professional emails.You like to learn new complex concepts.You enjoy working with others in a collaborative environment.You work well independently.You enjoy problem solving.You are excited about helping your colleagues and our customers.You are not afraid to ask questions.You are able to remember and accurately apply the information and processes that you have been taught.You have the ability to maintain a professional demeanor while fostering friendly relationships with clients and colleagues.You manage pressure well and can keep calm in challenging situations.You are flexible and enjoy environments where you can pivot and respond to changing priorities.FACTORS FOR SUCCESS:2+ years of related business experienceCollege degree and/or equivalent experience preferredResourceful self-starter who is interested in researching answers to questions from available information.Analytical skills and ability to think outside the boxOrganizational and time management skillsMotivation and ability to learn new concepts quickly and adapt to a changing environmentStrong critical thinking and problem solving skillsPAY:Starting hourly rate will be $23.00 - $28.00 per hour based on your experience.J-18808-Ljbffr