Spa Concierge

This job was posted by https://idahoworks.gov : For more information,please see: https://idahoworks.gov/jobs/2543688**SUMMARY**At the Spa at Tamarack, we embody the essence of Idaho\'s natural beautyand hospitality. As a Spa Concierge, you\'ll be an integral part of ourteam, ensuring that every guest experience is characterized by warmth,professionalism, and exceptional service. Nestled within the heart ofTamarack, our spa is a sanctuary dedicated to health, relaxation, andcomplete well-being. From our signature services to our indigenousproducts, we strive to provide a private escape that rejuvenates bothbody and soul, offering Wellness from Within.As the Spa Concierge, you\'ll be the first point of contact for ourguests, greeting them with a friendly smile and extending a warmwelcome. Your responsibilities will include booking spa appointments,handling payments, and performing basic reception duties with efficiencyand grace. Maintaining Tamaracks Standards of Guest Service isparamount, and youll play a vital role in upholding these esteemedstandards. Your dedication to our standards will shine through in everyinteraction, both with guests and fellow team members.**EMPLOYEE EXPERIENCE**Working at Tamarack is an incredibly rewarding and magical experience.Not only will you be working in a beautiful mountain environment, butyou will also receive amazing employee perks like a season pass for youand your family, resort discounts, free childcare and more!Mountains, meadows and lakes are for everyone, and our resort communityis no different. We are committed to promoting equality, diversity andinclusion in hiring, training, and career advancement. We celebrate andrespect our diverse team members and guests.**RESPONSIBILITIES**Act as an ambassador of Tamarack Resort and the Spa by warmly greetingand welcoming guests, ensuring they feel valued and appreciated.Schedule appointments with accuracy, and handle guest questions andconcerns in person, via phone, and email with professionalism andcourtesy.Manage the flow of communication via phone, email, and face-to-face,ensuring all inquiries are responded to in a timely manner.Provide guests with a tour of our facilities, including assistance withlockers, spa robes & sandals, and offering them beverages.Ensure the spa is neat, prepared, and fully operational for the day.Stock supplies for guest use, as well as retail and professional use.