Program Operations Support

Company DescriptionProject LEDO empowers and inspires young, underrepresented students in Title I schools around Portland, Oregon to develop their potential in science and technology. By engaging students in interactive LEGO-based engineering and technology experiences, we encourage innovation and build life skills such as self-confidence, communication, and leadership. Our mission is to equip K-8 students with the tools and opportunities they need during this critical developmental stage to ensure a brighter future. We also foster global connections by sharing these experiences with underrepresented communities worldwide, helping children build friendships and recognize their potential in one another.Role DescriptionThis is a full-time, on-site Program Operations Support role located in the Portland, Oregon Metropolitan Area. The Program Operations Support professional will be responsible for assisting in the daily operations of our programming, ensuring smooth implementation of educational activities, and maintaining materials and resources. Responsibilities include providing operational support to the team, analyzing program data for improvement, coordinating logistics, and ensuring exceptional customer service for stakeholders. The role also involves collaborating with team members to identify opportunities to enhance the program's impact.QualificationsStrong skills in Operational Support and Operations ManagementAnalytical skills to evaluate program data and identify areas for improvementExceptional Communication skills, including verbal and written communicationCustomer Service skills with a focus on delivering a positive experience for stakeholdersAttention to detail, organizational skills, and ability to manage multiple prioritiesProficiency in software tools for operations and analyticsPassion for working with underrepresented communities and youth developmentExperience working in educational or non-profit organizations is a plusWho this is forYou bring strong organization, reliability, and ownership to your work. You communicate clearly and with intention, and you follow through on details that matter. You’re comfortable working independently and know when to engage others to keep work moving forward.You build and maintain systems that are accurate, consistent, and easy for others to use. You continuously look for ways to improve how work is done and take action to make those improvements.The ideal candidate brings lived experience or a deep understanding of the communities we serve.At Project LEDO, we operate with momentum and intention. We think creatively, adapt quickly, and hold a high standard for quality. We approach challenges with persistence and sound judgment, focusing on solutions that move our work forward.