Service & Project Coordinator (FLS)

Coordinate and dispatch Fire & Life Safety technicians for service calls, preventative maintenance, inspections, and emergency requests Schedule recurring maintenance visits and manage customer service requests Serve as a primary point of contact for customers regarding scheduling, service updates, and coordination Proactively follow up with customers to ensure service expectations and commitments are met Support Fire & Life Safety projects from booking through closeout Assist with project setup, scheduling, manpower coordination, subcontractor coordination, and project tracking Create and manage service calls, purchase orders, customer updates, and project documentation within ERP/service management systems Support material procurement, subcontractor coordination, and vendor communication Prepare T&M and Service Contract invoicing and assist with billing-related activities Coordinate with Operations, Project Managers, Accounting, and Service teams regarding contracts, approvals, change orders, and billing requirements Assist with collections support, cash application coordination, and invoice follow-up as needed Generate Purchase Orders, Subcontracts, Change Orders, and goods receipt documentation within Dynamics AX/D365 Monitor technician timesheet submissions and follow up on missing or incorrect information Assist with monthly forecasting, reporting, accruals, and operational tracking processes Support project closeout documentation including warranty letters, as-builts, and final project documentation Maintain accurate customer, scheduling, and operational records Provide administrative and operational support to Service and Operations teams as neededDeliver a high level of customer service while supporting multiple priorities and deadlineRequirementsAssociate degree in Business, Accounting, Construction Management, or related field preferred 2+ years of experience in service coordination, dispatching, project coordination, or operations support preferred Experience within HVAC, Fire & Life Safety, construction, mechanical contracting, or related industries strongly preferred Strong organizational, multitasking, and time management skills Excellent written and verbal communication skills Ability to work independently, prioritize tasks, and adapt to changing business needs Proficiency with Microsoft Office and ERP/service management systems required Experience with Dynamics AX, D365, or similar ERP systems preferred Understanding of construction billing, AIA invoicing, and project coordination processes is a plus Pay Rate: $33-$38/hr. DOE.BenefitsMedical InsuranceDental InsuranceVision InsuranceBasic Life InsuranceVoluntary Life InsuranceShort Term & Long Term DisabilityPaid VacationPaid Sick TimePaid Holidays401K with Company matchPre-Employment Requirements:All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR).Work Authorization:Candidates must be authorized to work in the United States.Agency Submissions:Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy.Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.