Technical Sales Support - Program Manager
Technical Sales Support - Program Manager Lead-to-Cash Transformation Manager at our client, owning strategic and operational program management for lead to cash initiatives across the sales organization. Lead large-scale Agile/SAFe program execution, including PI Planning and Core Team meetings, ensuring alignment across 200+ participants. Manage program scope, schedule, budget, risks, and dependencies to deliver initiatives on time and within budget. Drive business readiness and activation by partnering with technology, product, SMEs, and change management teams. Serve as the primary point of contact for stakeholders up to VP level, providing executive communication and status updates. Identify, mitigate, and resolve program risks while fostering strong cross-functional collaboration and accountability. Leverage data and analytics to build business cases, prioritize initiatives, improve processes, and support strategic decision-making. Utilize Agile tools such as JIRA and Confluence to track execution, maintain documentation, and ensure delivery transparency. Apply 10+ years of project/program management expertise to lead process, policy, data, and AI transformation initiatives in complex enterprise environments.