People & Culture Partner

OverviewThe People & Culture Partner is the strategic engine of our People function — embedded in the business to elevate leadership capability, strengthen culture, and drive performance across all venues.This is not an HR role. This is a business partnership role with People expertise. You will serve as the go to contact for Venue Leaders ensuring they are ready for anything their day may bring.People & Culture Partner (Director-Level Business Partner Role)Reports to: Chief People OfficerRole PurposeThe People & Culture Partner is the strategic engine of our People function — embedded in the business to elevate leadership capability, strengthen culture, and drive performance across all venues.This is not an HR role. This is a business partnership role with People expertise. You will serve as the go to contact for Venue Leaders ensuring they are ready for anything their day may bring.Core ResponsibilitiesPeople Strategy & LeadershipServe as trusted advisor to Operations and executive leadersTranslate business goals into People priorities and action plansCoach leaders on accountability, engagement, performance, and developmentAssist as needed with onboarding, offboarding, I-9 / E-Verify, personnel files, and HRIS accuracyAssist as needed with benefits administration, life events, leaves, workers’ comp, and unemployment paperworkPerformance & TalentOwn performance management cycles, calibration, and talent reviewsBuild leadership pipeline for OP, AOP, and KM rolesEnsure we are developing a bench for the Special Ops Team and developing that talentLead succession planning, development programs, and internal mobilityCompliance, Employee Relations & RiskLead complex employee relations cases and investigationsPartner with operators on terminations, performance actions, and sensitive mattersEnsure compliance and consistent application of People policiesUse Legal Resources when needed on complext issuesMaintain OSHA logs, injury reports, training records, and policy acknowledgementsPartner with insurance carriers and vendors on claims documentation and follow-upCulture & EngagementChampion the PopStroke WayDesign and execute engagement, recognition, and leadership communication strategiesLead culture resets in new, growing, or struggling venuesSupport recognition programs, celebrations, and internal communicationsAssist with People initiatives, training days, and culture momentsBe a culture driver and resource for all leaders and venuesOperational PartnershipPartner with Recruiting, Ops, Training, and Special Ops teamsSupport store openings, turnarounds, and leadership transitionsAnalyze trends and provide executive-level insightIdeal Candidate8–12+ years in HRBP / People Partner / HR Director rolesProven success in multi-unit hospitality, retail, or operations-heavy environmentsExecutive presence, high EQ, and strong business acumenKnown for building leaders, not just managing issuesBachelors Degree RequiredMasters Degree PreferredEmployment is contingent upon successful completion of a background check, where permitted by law.About PopStrokePopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren’t here to simply run venues — we’re here to build something special together.At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you’re supported, challenged, and trusted, you rise.We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way.Our Core ValuesMake It Fun - If it’s not fun, rethink how we’re doing it. We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.Bring the Energy - Your vibe sets the tone. Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.Roll Up Your Sleeves - See it. Fix it. Jump in. We are hands on problem solvers that jump in and become part of the solution. We leave things better than we found them.Own It - Live your role with an owner’s mindset. We take pride in our work, hold ourselves accountable, and treat the business like it’s our own.Get Off the Hamster Wheel - Don’t repeat yesterday — rethink, improve, grow. We challenge “the way it’s always been done” and are always looking for better ways to serve our guests and each other.These values are how we show up every day. This is what it means to live The PopStroke Way.PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PopStroke is an Equal Opportunity Employer. #J-18808-Ljbffr