Customer Care Specialist

Position : Customer Care SpecialistLocation : San Antonio, TXDuration : 12 Months Total Hours/week : 40.001st ShiftClient: Medical Device CompanyJob Category: Customer ServiceLevel of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)Training Schedule will be 7:30am - 4:30pm for 2 weeks.Workdays/hours: Work hours are between 7am - 6pm. 8-hour work schedule.Job Description:A Customer Care Specialist is responsible for assisting customers with, placing new orders, providing status of existing orders, answering questions concerning availability of client products.Duties will include:Communicating with customers over the phone or via email.Providing detailed order information.Reviewing customer orders and/or account information while resolving issues.Qualifications:Basic computer navigation skills required.Working knowledge of MS Excel, Word, Outlook required.Customer Service experience desired.Call Center experience desired.