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Intake Worker
Madison, WIApril 5th, 2026
For 130 years, The Salvation Army of Dane County has offered spiritual ministry, social services, and youth programs to thousands of Dane County residents, without discrimination. We currently serve the most vulnerable members of our community through a wide range of programs, as well as extensive case management services. While we strive to provide compassionate care and a primary goal of all of our programs and services is to improve the life skills and circumstances of those we serve. If you want to help make a difference by serving your community and helping those in need, apply now!
The Intake Worker for Dane County will provide support to the Social Services Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.
About the role:
Conducts intake interviews of incoming residents into shelter
Assigns a proper room and distributes needed bedding and personal items
Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed
Maintains an awareness of client needs
Answers telephone calls, taking messages when appropriate
Cleans shelter areas as necessary
Prepares snacks for shelter residents
Oversees lunch and dinner preparations in dining room
Reviews log book and updates entries as needed
Performs room inspections
Distributes medications as needed
Supervises volunteers and community service workers, when assigned.
Education: High school diploma or equivalent
Certifications: N/A
Experience: Experience working with the homeless population desirable
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
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