Wax Specialist

Position Summary:The Wax Specialist is a licensed service professional who delivers high-quality body hair removal services while creating a warm, comfortable, and welcoming experience for every guest. As an expert in skin and waxing services, the Wax Specialist plays a key role in driving guest retention, product sales, and overall business performance. This role requires a passion for skincare, a commitment to hygiene and safety, and a strong focus on delivering exceptional guest experiences aligned with established standards.Essential Responsibilities And DutiesGuest Experience & Service StandardsGreet every guest with professionalism, warmth, and enthusiasmPerform waxing services in accordance with established protocols, timing standards, and licensing requirementsEducate guests on post-wax care, product recommendations, service frequency, and package savings opportunitiesBuild strong relationships with guests to encourage repeat visitsSales & Goal AchievementConsistently achieve or exceed individual service sales, rebooking, and product sales goals while contributing to overall business performance targetsLeverage product knowledge and consultative selling techniques to enhance guest experience and retentionMaintain strong knowledge of products and service offeringsRecommend and promote appropriate skincare products and service packagesTeam Collaboration & CultureSupport team members and contribute to a positive, inclusive work environmentParticipate in ongoing training, skill development, and team meetingsUphold company values and service standards while modeling best practices in guest experienceHygiene & SafetyAdhere to strict sanitation and hygiene standards to ensure guest and team safetyMaintain a clean, sterile, and organized treatment room at all timesFollow all local and state licensing laws and regulations regarding sanitation, health, and safetyRequired Knowledge, Skills, And AbilitiesStrong communication and customer service skillsPassion for beauty, wellness, and skincareEnergetic, positive, and professional demeanorEducation/ExperienceMust hold a current state esthetician or cosmetology licensePrevious waxing experience preferred but not requiredWork Environment and Physical DemandsFlexible schedule, including availability for evenings and weekendsTravel requirements: As requiredThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functionsPowered by JazzHRTwDqW7LM0A