Creative Account Manager

DescriptionCOMPANY OVERVIEWAt Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.?Job SummaryThe Creative Account Manager’s mission is to have full oversight and accountability for scope, schedule, quality and budget of campaigns spanning creative through final file delivery across multiple high-value clients. This role will be responsible for client and internal communication resulting in the seamless execution of campaigns and projects and may often serve as a resource to entry and mid-level Creative Account Managers.Job DescriptionOwn client communication and manage client expectations on campaign level. Manage internal development of creative through digital or manufacture production, collaborating with creative team, Premedia Leads, Account Managers, and Digital Producers, obtaining internal approvals. Develop estimates and proposals, based on account pricing strategies determined by account services, and manage budgets throughout the duration of the campaign through final billing. Responsible for managing budgets for maximum profitability. Plan and manage creative campaign schedules in collaboration with Account Directors, Account Managers, Premedia Leads, and Digital Producers, while driving and overseeing project milestones. Set expectations and provide creative intent to assigned Creative Directors or clear direction to the execution teams based on constant communication with client. Prepare agendas, organize and conduct kick off and ongoing status meetings. Oversee project resources allocation with Creative Director and Creative Resource Manager, including coordination with freelancer and in-house resources. Coordinate with Digital Producers, Premedia and Color Leads to ensure work is meeting the overall creative intent and client expectations. Coordinate with Project Managers to ensure file delivery hand-off is complete for Product Teams. Provide ongoing progress updates to all other stakeholders. Ownership of quality assurance from start to finish for creative through file deliverables, including comps and proofs. Analyzes operation, trends and costs for billing purposes. Supervisory Responsibilities Acts as a backup resource to other Creative Account ManagersProject supervision of all assigned team resourcesPay Rate$80,000 - $110,000#MidnightOilRequirementsMinimum Qualifications of Position:Minimum 8 years professional experience in a project management disciplineAgency and/or Entertainment industry experience a plusPrior experience with Theatrical Displays, Out-of-Home Stunt Boards, or other manufactured displaysPreferred Qualifications Of Position10 years of Account Management experienceBachelor’s degree in related field preferredStrong inner drive to care about delivering excellence in customer service, building strong business relationships, and meeting and exceeding expectations at all levels.Highly motivated and driven to produce extraordinary results.Strong sense of urgency to respond to inbound questions and requests and do so in a quick and accurate manner.Excellent presentation, organization, phone, verbal, in-person, and written communication skillsThe ability to communicate, build trust, and strengthen relationships at all levels within an organizationStrong attention to detail and ability to prioritize in an environment of competing prioritiesMust possess a high degree of energy, sense of urgency and customer service oriented as well as strong organizational skills.Agency and/or Entertainment industry experience a plusKnowledge And SkillsUltimate client satisfaction mentality and approachProactive approach to identify and solve problems before they ariseWell versed in creative through premedia process for home entertainment, theatrical, retail and gaming.Exceptional coordination and multi-tasking skillsAttention to detail with outstanding analytic skillsAbility to work in a collaborative and team environmentExcellent verbal and written communication skillsProficient in Outlook, Word, Excel, Adobe Creative Cloud and job tracking systemsCommitment to continued learningWorking Conditions And Physical RequirementsOccasional walkingFrequent sitting for prolonged periods of time working with computersEEO StatementThe Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Salary Description$80,000 - $110,000