Junior Personal Lines Account Manager
About UsFounded in 1975, Árachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 50 states across the United States. Árachas Group combines national strength with a local heart, working as one to deliver business, employee benefits, and personal insurance solutions. With high-touch relationships, empathy, and advocacy, we make coverage personal and clear, giving clients confidence to navigate the everyday and the unexpected.We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication, and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest.Junior Personal Lines Account ManagerThe primary function of this role is to support Senior Account Managers and Producers in servicing and retaining a book of personal lines insurance clients, ensuring excellent customer service and policy accuracy.Responsibilities:Assist in managing a portfolio of personal lines clients, including home, auto, umbrella, and other personal insurance products.Process policy changes, endorsements, renewals, cancellations, and new business applications.Respond to client inquiries via phone and email in a timely and professional manner.Prepare quotes and proposals using carrier systems and comparative raters.Maintain accurate client records in the agency management system (e.g., Applied Epic).Follow up with clients and carriers to ensure timely processing of documents and payments.Support Senior Account Managers with administrative tasks and client communications.Stay current on carrier guidelines, underwriting rules, and industry trends.Other duties as assigned.Qualifications:High School Diploma or equivalent required; Associate or Bachelor’s Degree a plusActive Minnesota Property & Casualty license required1-2 years of experience in insurance or customer service preferredProficiency in Microsoft Office Suite; experience with agency management systems (Applied Epic preferred)Strong communication and interpersonal skillsExcellent organizational skills and attention to detailAbility to work independently and as part of a team in a fast-paced environmentAbility to pass a criminal background check, as permitted by lawSchedule: Monday-Friday, 8:30am-4:30pmOffice Location: 3020 Woodbury Drive, Woodbury, MN 55129 (M&H Insurance)Benefits:Competitive Salary Commensurate with ExperienceHealth Insurance Plans (PPO, HSA, Copay Options)Dental InsuranceVision InsuranceCompany Paid Disability InsuranceSupplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance401(k) with Safe Harbor MatchPaid Time OffPaid HolidaysNo Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.