Sr. AWS Connect Developer
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Strong hands-on experience in AWS CloudStrong expertise in Amazon Connect development and implementationHands-on experience with Amazon Connect Contact Flow design, development, and optimizationExperience configuring routing profiles, queues, agents, and user management in Amazon ConnectExperience integrating Amazon Connect with AWS Lambda for dynamic workflows and automationExperience integrating Amazon Connect with third-party applications, CRMs, and REST APIsHands-on experience with Amazon Lex chatbot integrationsExperience with Amazon Connect Streams API and Contact Control Panel (CCP) customizationExperience with Contact Lens, CloudWatch, and AWS analytics/reporting toolsKnowledge of omnichannel communication workflows including voice, chat, and task management