HR Ops Analyst

HR Operations AnalystLocation: Trevose, PA (hybrid role) Active Day is the leading provider of adult day health services in the United States, employing 2,700+ teammates across 10 states and growing. We provide high-quality, personalized care to seniors and young adults with developmental disabilities through fun, engaging communities built on compassion and trust. Our People & Culture team plays a key role in supporting that mission by building scalable, dependable people processes that help our teammates thrive. Join a mission-driven organization where your work directly supports the teammates who care for some of the most vulnerable members of our communities. This is an opportunity to help shape and scale People operations at a growing, multi-state organization committed to compassion, service, and operational excellence. Position Summary Active Day is seeking a HR Operations Analyst to help strengthen HR operations, people reporting, process consistency, and service delivery across a multi-state workforce. This is a hands-on role responsible for building recurring dashboards and reports, improving core HR workflows, supporting shared-services operations, and helping create a more scalable People function as the organization grows. This role is ideal for a strong analyst or operations professional who enjoys turning data into practical insight, creating structure in fast-moving environments, and partnering across teams to improve how work gets done. Key Responsibilities Own recurring HR dashboards and reporting packages, including headcount, turnover, early-tenure attrition, onboarding status, open positions, leave trends, and other People metrics Manage the monthly "HR at a Glance" reporting cadence, ensuring timely reporting, strong data integrity, and leadership-ready summaries Build, maintain, validate, and distribute recurring People reports that highlight workforce and operational trends Support and improve operational workflows tied to background checks, employment agreements, internal offers, surveys, ticketing, and P&C inbox triage Help manage the shared P&C service workflow, including inbox and ticketing triage, SLA tracking, recurring task calendars, SOPs, and process documentation Coordinate administration and analysis of climate surveys, pulse surveys, exit surveys, and 30/90-day surveys Support People & Culture acquisition and integration workstreams, including diligence trackers, Day 1 readiness items, documentation, and status updates Support administration of designated P&C vendors and tools, monitor service quality, and identify improvement opportunities Support document governance and process consistency across handbooks, intranet updates, templates, notices, and operating procedures Manage periodic reporting and documentation requirements such as EEO, BLS, audit support, and record requests Partner closely with Talent Acquisition, Payroll, Benefits, P&C leadership, Finance, Operations, and other stakeholders to improve teammate experience and execution Build trusted relationships across all levels of the organization Qualifications Bachelor's degree in Human Resources, Business Administration, Analytics, Finance, Operations, or a related field preferred 14 years of experience in HR operations, people analytics, HRIS/reporting, shared services, business operations, or a similarly analytical role Strong Excel and reporting skills, including experience working with large data sets and summarizing trends for leaders Experience supporting or improving operational workflows such as ticketing systems, inbox/request triage, onboarding, or recurring reporting cadences Strong project coordination and process management skills with the ability to manage multiple deadlines Excellent communication and documentation skills Ability to work cross-functionally with Operations, Finance, Payroll, Benefits, Talent Acquisition, and leadership High level of discretion with sensitive employee data Experience supporting a multi-state workforce, Dayforce or a comparable HRIS, survey administration, or compliance reporting preferred Comfort using AI tools to improve reporting, documentation, workflow design, and operational efficiency is a plus Experience in a high-growth or PE-backed environment is a plus