Admin Assistant

About FACE FOUNDRIÉFACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 75+ locations open and is continuing to expand nationwide.FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.Position OverviewFACE FOUNDRIÉ is seeking a full-time Assistant Manager / Front Bar Lead to support daily front desk operations and overall studio organization. This role is ideal for someone who is highly organized, customer-service driven, detail-oriented, and thrives in a fast-paced environment.This position will primarily be based at the front desk while also assisting the Store Manager with administrative and operational responsibilities. The ideal candidate will help create an exceptional guest experience, support daily studio flow, assist with team accountability, and help ensure the store runs smoothly and efficiently day-to-day.ResponsibilitiesGuest Experience & Front Bar OperationsGreet guests in a friendly, professional, and timely mannerCreate a welcoming, modern, and inclusive environment for every clientManage front desk operations including check-in/check-out, appointment booking, phone calls, emails, and client communicationMaintain an organized and efficient daily scheduleSupport a high level of customer service and ensure FACE FOUNDRIÉ standards are consistently upheldAssist in resolving client questions and concerns professionallyHelp maintain cleanliness, organization, and stocking standards throughout the studioAdministrative & Operational SupportSupport the Store Manager with day-to-day operational and administrative tasksAssist with scheduling adjustments, break coverage, and daily studio flowHelp maintain inventory counts, supply ordering, shipment organization, and back bar stockingAssist with task management, reporting, and operational follow-throughHelp ensure company procedures, sanitation standards, and compliance requirements are followedAccurately complete timekeeping and operational proceduresSales & Client RetentionEducate clients on services, memberships, retail products, and promotionsRecommend skincare products confidently and effectivelySupport studio goals related to retail sales, memberships, rebooking, and guest retentionHelp identify opportunities to improve guest experience and operational efficiencyTeam Support & TrainingAssist with onboarding and training Front Bar team members on systems, customer service expectations, and daily proceduresHelp maintain consistency in front desk standards and client experienceSupport ongoing communication and accountability within the teamAttend mandatory trainings and team meetingsMarketing & Community SupportAssist with in-store promotions, events, and community outreach effortsSupport social media content creation and local marketing initiatives as neededHelp maintain on-brand promotional materials and studio presentationQualifications1–2 years of customer service, administrative, receptionist, leadership, or operations experience preferredPrevious salon, spa, med spa, wellness, or beauty industry experience preferredStrong organizational and multitasking skillsExcellent communication and customer service abilitiesComfortable working in a fast-paced environmentSales-minded with confidence recommending products and membershipsPositive attitude with strong attention to detailComfortable with technology, scheduling software, and administrative tasksAvailability for some evenings, weekends, and eventsJob Type: Full timeBenefits + Growth Opportunities Growth opportunities through a structured management training program Ongoing education and product training Opportunity to grow within a rapidly expanding national brand Team oriented and positive work environment