Senior IT Program Manager Digital Endpoint Management

We anticipate the application window for this opening will close on - 22 May 2026At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.About The RoleThe Senior IT Program Manager of Digital Endpoint Management is responsible for governing the configuration, compliance, and enterprise visibility of digital assets. This role ensures that hardware, software, endpoints, and mobility platforms are managed as strategic enterprise assets—optimized for user experience, compliant with licensing and regulatory requirements, and aligned to security and operational standards.The role leads a hybrid operating model that combines strong internal governance and strategic ownership with managed service provider (MSP) capabilities to efficiently scale execution, control costs, and maintain operational consistency.Key ResponsibilitiesResponsibilities may include the following and other duties may be assigned.Asset Lifecycle & Platform OwnershipDefine enterprise standards for asset onboarding, imaging, tracking, refresh, and decommissioning across all end user asset classesAlign with CMDB leader to ensure accurate, complete, and trusted asset records across endpoints, peripherals, and mobility platformsHybrid Delivery & MSP ManagementDesign and operate a hybrid asset management and endpoint services model leveraging internal teams and MSP resourcesDetermine which activities are retained in-house versus sourced through MSPs to balance cost, scale, and service qualityEstablish clear governance, SLAs, KPIs, and quality standards for MSP-delivered servicesEnsure MSP execution adheres to enterprise policies, security standards, and asset governance controlsContinuously optimize the sourcing strategy to improve efficiency, scalability, and financial outcomesFinancial Control & Cost OptimizationPartner with Finance and Procurement to manage technology asset costs, forecasting, and chargeback/showback modelsIdentify and execute cost optimization opportunities through license reclamation, asset rationalization, refresh optimization, and demand managementProvide executive transparency into asset-related spend, utilization, and value realizationEndpoint, Mobility & Device ManagementGovern enterprise endpoint management for PCs, laptops, and peripheralsOwn lifecycle governance for multi-function devices and industrial printers across office and operational environmentsLead mobile device management (MDM), ensuring security, compliance, and user experience standardsRisk, Security & CompliancePartner with Cybersecurity to ensure assets meet security, patching, and compliance requirementsReduce operational, financial, and cyber risk through strong lifecycle controls and accurate asset visibilitySupport internal and external audits related to asset governance and complianceLeadership & Operating ModelBuild and lead a high-performing endpoint governance teamDevelop internal expertise while leveraging MSP capacity for scale and specialized executionEstablish KPIs, performance metrics, and continuous improvement mechanisms across internal and MSP teamsRequired QualificationsRequires a Bachelors degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.Preferred Qualifications10+ years of experience in digital asset management, endpoint management, or technology operations leadershipProven experience operating hybrid delivery models leveraging MSPs or outsourcing partnersStrong understanding of software licensing, vendor audits, and compliance governanceExperience partnering with Finance, Procurement, Security, and Infrastructure teamsDemonstrated ability to drive cost optimization and governance outcomes at scaleExperience with ITAM/ITSM platforms (e.g., ServiceNow)Familiarity with Intune, JAMF, configuration managementExperience in global or regulated enterprise environmentsSuccess MeasuresImproved accuracy and trust in asset and configuration dataStrong audit and compliance outcomes with minimal findingsReduced operational and financial risk tied to asset managementHigh satisfaction with endpoint and mobility servicesThe base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.Benefits & CompensationMiniMed offers a competitive salary and flexible benefits packageAt MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.Salary ranges for U.S (excl. PR) locations (USD):At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.For further details about our comprehensive benefits, we encourage you to visit the link below.About MiniMedMiniMed Benefits OverviewMiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.Learn more about our business, and our mission here.It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.