Front Desk Manager

Job Description Join Our Team as a Front Desk Manager at Tru By Hilton Middleburg Heights!Are you a hospitality professional with a knack for creating exceptional guest experiences? At Tru By Hilton Middleburg Heights, we take pride in offering warm, welcoming stays for our guests, and we’re looking for a Front Desk Manager to lead the way in delivering top-notch service. If you’re ready to bring your energy and expertise to our team, we’d love to hear from you!What You’ll Be DoingAs our Front Desk Manager, you’ll be the face of our hotel and a key player in ensuring smooth day-to-day operations. Here’s a glimpse of what your role will involve:Overseeing front desk operations to ensure every guest receives outstanding service.Leading and motivating the front desk team to create a positive and efficient work environment.Handling guest inquiries, concerns, and special requests with professionalism and care.Managing reservations, check-ins, and check-outs to keep things running seamlessly.Collaborating with other departments to maintain high standards of service and hospitality.Ensuring compliance with company policies and procedures.What We’re Looking ForTo excel in this role, you’ll need:At least 1 year of experience in a front desk or hospitality management role.Strong leadership and organizational skills to manage a dynamic team.Excellent communication and interpersonal abilities to interact with guests and staff alike.A proactive, problem-solving mindset with a focus on delivering exceptional guest experiences.Familiarity with hotel management systems is a plus.Why Join Tru By Hilton Middleburg Heights?At Tru By Hilton Middleburg Heights, we’re more than just a hotel—we’re a team that values collaboration, dedication, and a passion for hospitality. We believe in creating a supportive and inclusive work environment where everyone can thrive. When you join us, you become part of a brand that’s known for its innovative approach to guest service and its commitment to excellence.Ready to Take the Next Step?If you’re ready to bring your skills and enthusiasm to Tru By Hilton Middleburg Heights, we’d love to hear from you! Apply today and take the first step toward an exciting career in hospitality management. We can’t wait to meet you!By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.Powered by Homebase. Free employee scheduling, time clock and hiring tools.