Studio Manager (Lakewood)

RESET Mind & Body — Studio ManagerRole Type: Full-TimeCompensation: Base salary + performance-based bonusLocation: RESET Mind & Body Belmar (Lakewood, CO)Our Mission: To Heal The Mind & BodyAt RESET, we believe recovery isn't a luxury, it's essential. We help people reduce stress, improve sleep, ease pain, and perform better through science-backed modalities including cold plunge, infrared sauna, red light therapy, hydromassage, and more.When our members feel better, they show up better in every part of life.Our Values (The RESET Standard)Our values drive how we serve our members, lead our teams, and grow our studios:Community — We build spaces where everyone feels welcome and supported.Genuine Connection — Members are seen, known, and cared for.Unreasonable Hospitality — We go beyond expectations, every time.Always Improving — We learn, refine, and grow — individually and as a brand.Lead By Example — We model the energy, professionalism, and standards we expect.Details Matter — Cleanliness, precision, consistency, and follow-through define us.We Own — We take ownership of results, challenges, and commitments.Our Studio Managers are culture carriers, operational leaders, and hospitality stewards of these values.Who We're Looking ForThe Studio Manager is both an operator and a community builder. You'll lead the studio's daily performance, elevate the member experience, drive revenue growth, and cultivate a culture built around the RESET Standard.This role blends wellness, hospitality, and leadership — ideal for someone who enjoys building relationships, leading teams, and hitting goals with both heart and accountability.What You'll Be DoingRevenue & Growth (We Own + Always Improving)Achieve monthly revenue targets across memberships, session packs, and add-onsMonitor pacing and performance KPIs to stay ahead of goalsReduce churn through proactive retention strategies and member engagementSupport local marketing, events, partnerships, and grassroots effortsAsk for referrals and activate word-of-mouth through connection and resultsMember Experience & Hospitality (Unreasonable Hospitality + Genuine Connection)Deliver a high-touch, personalized member experience that feels warm and humanLearn member goals, progress, and preferences — and support them consistentlyCreate moments that surprise, delight, and reinforce valueEnsure the studio environment is clean, organized, and detail-perfectCommunity Building (Community + Lead By Example)Cultivate an in-studio culture that feels inclusive and energizingBuild authentic relationships with local partners and community groupsHelp members feel a sense of belonging and identity at RESETTeam Leadership (Lead By Example + We Own)Recruit, train, and coach a high-performing support teamEstablish clear standards, accountability, and expectationsProvide coaching, feedback, and recognition in real timeModel the RESET Standard through professionalism, presence, and executionStudio Operations (Details Matter + Always Improving)Manage scheduling, supplies, systems, and daily operational checklistsOversee modality readiness, cleanliness, and safety protocolsMaintain accurate administrative records, reporting, and KPI trackingCollaborate with leadership to pilot improvements and operational upgradesWhat You'll Need to Succeed2+ years in studio management, hospitality leadership, boutique fitness, or service managementSales or revenue responsibility experience (quotas, pacing, or performance targets)Strong communication, emotional intelligence, and organizational disciplineComfortable with technology, CRM/POS systems, and operational toolsPassion for wellness, hospitality, and helping people feel betterWhy RESETJoining RESET means joining a mission-driven brand focused on improving human wellbeing — not just physically, but mentally.You will:Combine leadership, hospitality, and wellnessInfluence community culture and member outcomesLead a studio with real ownership and accountabilityGrow with a fast-expanding brand and studio footprintBonus Points (Not Required)Experience in membership-based businessesOpening new studios or leading operational launchesBackground in recovery, fitness, athletics, or healthcareUnderstanding of KPIs, sales funnels, churn, and retention metricsCompensation & BenefitsCompetitive salaryPerformance-based bonuses tied to revenue & retentionOn target earnings of $70,000 annuallyEmployee membership benefitsProfessional growth pathways as RESET expands