HVAC Service Technician Level 2

Job Description Salary: $35 - $45 per hour DOESolace Enterprises is a rapidly growing, family-first, full-service commercial mechanical contractor operating throughout Northern California. We are looking for experienced technicians to join our Service department.Technicians will conduct maintenance and repairs on heating and air conditioning systems according to company standards providing the customer with a high-quality experience. Complete diagnostic and repair of units 1-20 tons, boilers, and familiarity with basic automated controls systems and variable air volume boxed systems (VAV).Functions and Responsibilities:Arrive at the jobsite at scheduled time and location as dispatched.Relocate from one jobsite to another jobsite as dispatched during the workday.Report to dispatcher when arriving and leaving jobsite.Operate company vehicle as needed.Follow instructions from supervisor and/or dispatcher and carry out in a timely manner.Report problems with equipment to Service Dispatcher to expedite parts delivery.Communicate with customers and collect C.O.D. on calls as directed.Ability to work staggered schedule if required.Always maintain professional appearance and attitudeComplete all service-related forms properlyProvide all customers with new / renewal maintenance agreement program information.Inform and educate customers about residential planned maintenance agreements.Inform and educate customers on additional products or services available through company.Inform customer of replacement options following company guidelinesDemonstrate basic knowledge of electrical refrigeration principles.Demonstrate basic knowledge of service tools and testing devices.Demonstrate braising and soldering skills.Demonstrate customer service skills.Perform filter changes utilizing filter checklist paperwork unassisted.Demonstrate skills to perform planned maintenance on commercial systems utilizing maintenance checklist.Demonstrated ability to program thermostatsDemonstrated ability to clean Indoor and Outdoor coilsDemonstrated ability to diagnose failed compressors, fan motors, and other major componentsDemonstrated ability to clean Blowers and BurnersOther duties as assignedRequired Qualifications:Valid drivers license.Possession of all necessary technician tools appropriate for this level.Demonstrate willingness to invest time in service training seminars and classes.Work from various laddersEPA certificationAt least 2-years experience maintaining and repairing commercial HVAC systemsAbility to operate power and hand tools safely.Insurable driving recordAbility to follow written and verbal directions as given.Demonstrate commitment to developing customer service skills.Demonstrate mechanical aptitude.Desired Qualifications:HVAC Tech School Certificate and/or College Degree.Experience with multi-circuit commercial HVAC equipment.High School Diploma.EPA Certified.Basic familiarity with automated controls systems.Job Competencies:Motivated work ethic.Attendance.Demonstrated mechanical aptitude.Positive attitude.Proficiency in using tools.Excellent communication skillsStrong team player.Willingness to learn