Inside Sales Support Specialist

Our Inside Sales Support Specialist is the key point of contact for our Account Managers to support both new and existing customers. This position plays a vital role in delivering exceptional service that builds trust and long-term relationships. Working in close collaboration with Account Managers, you’ll help manage the entire sales cycle and coordination of internal departments. This role blends customer and internal interactions, ensuring smooth operations through accurate quoting, order processing, project flow and data management. If you’re detail-oriented, tech-savvy, and passionate about supporting sales success, this is a great opportunity to grow within a dynamic team. This is a full-time, onsite role based in our Princeton, NJ office and does not require any business travel.Your roleProcessing sample requests in a timely and accurate mannerPreparing quotations, contracts and price agreements quickly in collaboration with Pricing Team and Account ManagersKeeping system tracking up to date with all relevant data inputsContinuously updating customer master data.Ensuring an optimum exchange of information within the division and with the interfaces.Supporting Sales and customers during entire Lead-to-Order process, including Opportunity management Requests for Information (RFI).Fulfilling administrative tasks to support Account Managers, including Forecast entry and New Product set ups.Proactively managing any customer overdues.Salary Range - $75,000 – 90,000 The compensation range provided reflects the expected base compensation only and does not include potential bonuses, incentive plans, or benefits. An individual’s final compensation offer will be based on a variety of factors, including but not limited to education level, relevant experience, training, and geographic location. Your ProfileCollege Degree2 - 5 years of experience in sales operations or sales support, ideally within the Food & Beverage, or ingredient industrySAP knowledge preferredExcellent communication skills with the ability to communicate to all levelsDemonstrated problem solving and analytical capabilityOperate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectivesWe OfferComprehensive Health Coverage – Medical, Dental, and Vision Plans to support you and your familyPaid Parental Leave –Maternity and Paternity Leave so you can focus on what matters most401(k) Retirement Plan – Plan for your future with company-supported retirement savingsPaid Time Off – Enjoy a healthy work-life balance with PTO and 11 Paid HolidaysEmployee Engagement – Join our Engagement Team for fun events, volunteer opportunities, and ways to connect with colleagues across the companyDöhler Academy: You have the opportunity to continuously develop your education further through internal and external training programsSupportive Culture – Friendly and informal atmosphere, family-owned private company, flat hierarchies, open communication, and helpful colleaguesMeaningful Impact – Be an integral part of our business success and help shape the future of nutritionEmpowerment – Unleash your full potential with opportunities to grow, lead, and make a real difference