System Engineer (L2 – MSP)

System Engineer (L2 – MSP) 📍 Houston, TX (Hybrid – 1 day WFH) | 💰 $70KWe’re hiring an IT Support Engineer to handle escalations and support client environments across Microsoft, virtualization, and networking. This is a strong role for someone who wants a mix of hands-on troubleshooting and light project work.What You’ll DoHandle escalated support from Tier 1 across multiple client environmentsSupport Microsoft stack (Windows Server, M365, Azure AD, Exchange)Administer VMware environmentsTroubleshoot firewalls (SonicWall), VPNs, and network issuesDeploy and support desktops, servers, and related hardwareAssist with small projects and client improvementsWhat You BringMust have MSP industry experienceStrong Microsoft ecosystem knowledge (AD, M365, Azure, DNS, servers)Experience with VMware and basic networkingAbility to troubleshoot escalated issues end-to-endSolid communication and customer-facing skillsNice to HaveExperience with CitrixPowerShell or SQL exposureWhy This RoleMix of escalations + project work (not just tickets)Strong benefits + profit sharingOpportunity to grow technically in a fast-paced environmentIf you’re ready to move beyond basic support and get deeper into systems, virtualization, and networking, this is a solid next step.