IVR/Genesys Business Analyst

The ideal candidate is a Sr. Business analyst that has over 7 years of experience working in IVR or Genesys cloud. Preferred to come from a banking background.ResponsibilitiesQualifications7+ years of experience (it can be less if they have a ton of IVR or genesys)Strong communication - working with teams and stakeholdersStrong analytic skillsJIRASome IVR experience - They need to understand the lingo and big picture to complete a taskWorking level of prompt engineeringGithub, Bitbucket, Copilot