Golf Player Services Attendant

ESSENTIAL FUNCTION: Employees of Bluejack National ensure that the highest level of service is offered to the members of Bluejack National by providing the member with personal, gracious and professional service. Player Services Attendants will echo this club belief throughout all functions associated with their position. The position will be responsible for fulfilling the daily duties associated with successful golf operations. Responsibilities would include set up and breakdown, cleaning and staging carts, meticulous preparation and care for practice grounds including “The Playgrounds” area, assist in preparation and execution of tournaments and other club events. Player Services Attendants will play a key role in the overall success of the Golf Operations at Bluejack National. RESPONSIBILITIES: The responsibilities of Player Services Attendant include, but are not limited to, the following: Provide excellent member services, professional advice and assistance to all patrons Conduct oneself in a professional manner and maintain a professional image at all times Be informed on, and promote all club activities and services Resolve member complaints and be a Bluejack National ambassador at all times Support the Development /Club Customs, Culture and Rules Assist in managing tournaments and outings Set-up and break down of practice grounds including but not limited to, driving range, “The Playgrounds”, short game areas, practice putting green, golf performance center “The Place”. Picking range balls throughout the day and clean picking at night. Coordinating with the Starter to send groups to the golf course. Assisting with assigning caddies to groups. Cleaning players clubs after each use and prior to leaving the range. Ensuring amenity stations are clean and fully stocked at all times. Filling coolers with bottled water and ice stationed throughout the practice area. Raking bunker areas after each member use. Clearing golf balls off putting green and chipping greens in-between player sessions. Updating yardages to target greens as necessary when the hitting stations move. Keeping outdoor furniture clean and presentable. Removing trash and other debris from practice grounds as necessary. Carrying a player’s bag to and from the cart when they arrive at the range. Picking up broken tees and divots from the tier after each member session. General special projects and additional duties as requested by President, General Manager/COO, Director of Agronomy, Director of Golf & Head Golf Professional. KNOWLEDGE AND SKILLS: Experience: Prior experience in high-end golf/country club or hospitality industry is a plus Strong communication and correspondence skills with the ability to maintain sound working relationships and communications with members, management, staff, ownership, prospective buyers and vendors Good organizational skills and the ability to work well independently, attention to quality and detail Professional appearance and presentation Skills and Abilities: Enjoy working with Members, guests and children Requires excellent oral and written communications skills Possession of a valid driver’s license Excellent human relations skills, with a talent for motivating staff and members Good organizational skills with the ability to work independently as well as with a team Ability to function under pressure, set priorities and adjust to changing conditions High work ethic, with sense of responsibility for the role filled within our team Must be able to stay organized and work independently APPROXIMATE SCHEDULE AND HOURS: 45-50 hours or more, per week. Weekdays, weekends and Holidays. PHYSICAL JOB REQUIREMENTS: Lifting/Pushing/Pulling/Carrying This position requires an above average amount of physical labor such as bending, stooping, walking, reaching, and standing. Should be able to lift and carry up to 25lbs. Bending/Kneeling This position requires an above average amount of physical labor such as bending, stooping, walking, reaching, sitting, and standing. This position requires this type of activity throughout the day. ACKNOWLEDGMENT: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.