Epic Trainer / Instructional Designer

Job Summary:The Epic Trainer/Instructional Designer is responsible for managing the Epic curriculum architecture and overseeing all aspects of planning, designing, developing, and implementing training for designated applications for the Revenue Integrity Department. The Instructional Designer will train on the revenue cycle for end users in Registration, Access Center, Unit Secretaries, Bed Planning, Schedulers, Precert Team, Billing for both the Hospital and the Medical Group. This role includes creating and maintaining course curricula, developing realistic practice scenarios and exercises, and building, testing, and maintaining the training environment. The Instructional Designer will educate, credential, mentor, and support Credentialed Trainers, deliver end-user education, and implement tools to measure training success. Collaboration with organizational leaders, application analysts, and clinical educators is essential to ensure workflows are accurately reflected in the system and that end users can fully utilize application functionality. The position requires mastering both Epic applications and Virtua-specific workflows to guide training development and system updates.Key responsibilities includeDeveloping instructor-led presentations, e-learning modules, proficiency assessments, and supporting materialsPublishing curriculum on the Virtua Learning SystemAssisting with training strategy and policy developmentMaintaining application proficiency to provide effective customer support.Conduct training classes, leverage e-learning tools, audit records, and assist with application build as needed, applying knowledge of workflows and software architecture to ensure accurate training components.Must Haves:1 - 3 years of prior training experience in roles such as Instructional Designer, EPIC application trainer, clinical preceptor, or clinical instructorKnowledge of adult learning principles and operational workflows; technical experience in EPIC applicationsExperience with at least one of the following modules: HB, PB, Resolute, Cadence, Prelude, Grand CentralProficiency in Microsoft Office applications, including Word, PowerPoint, Excel, Visio, Outlook, and Project.Bachelor’s degree in Health, Education, Business, Finance, Accounting, or Information Technology requiredCompletion of Training Environment build education prior to building or facilitating updates to the training environment