Parking & Transportation General Manager

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com The General Manager is responsible for the direct oversight of shift managers, supervisors, and front-line employees related to assigned location. The GM is further responsible for ensuring that productivity levels and customer service requirements are being met and that supervisors and front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. MINIMUM REQUIREMENTS Bachelor's degree in business management or related field or equivalent years of experience Must have 3-5 Years of Experience in any of the following industries (facilities maintenance, custodial maintenance, and/or groundskeeping 3-5 years of customer focused experience 3-5 years of proving experience in managerial role 3 years of budgeting and expense control and scheduling Preferred Qualifications Proven ability to manage groups of 10-50 Leadership personality, client facing Ability to work flexible hours to monitor and manage various shifts Strong decision -making capabilities Ability to motivate and lead people and hold employees accountable Above-average communication, collaboration, and delegation skills Previous aviation industry experience highly preferred. Essential Duties Manage all lines of business under the OPERATION & MANAGEMENT OF AIRPORT PARKING FACILITIES AND SHUTTLE SERVICES LEE COUNTY PORT AUTHORITY contract. Monitor and maintain staffing levels with the assistance of the local Human Resources Department. Accommodate increased / decreased client staffing requests. Foster deep and meaningful relationships with our client representatives. Visit our clients frequently to discuss outstanding issues, concerns, and opportunities. Inspire and motivate others to do well. Ensure we meet financial targets through effective scheduling, time management and budgetary workshops. Work closely with our human resources team to recruit and retain the most customer service driven workforce in the business. Deliver world class training programs that ensure your team members remain attentive to each passenger's personal needs. Work closely with our Safety/Quality team to execute a vigorous metric-based safety, quality, and security program. Manage daily schedules. Maintain communication with Shift Managers/Supervisors to maintain optimum staffing levels. Effectively coach, counsel, and discipline employees. Work with Safety Quality Manager to ensure the safety and security of the operation. Set positive, professional example for workforce. Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, client, etc. Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. Perform other duties as assigned. Job duties may be modified at any time.