Commercial Escrow Officer

Business Escrow Services Associate!Openings: 1Duration: 6 month contract to potential hireSalary: $60-72,000KLocation: REMOTE - sitting in NJ, NY, Boston, CO, TX, Silicon Valley or OC areaSchedule: 8-5pmInterview: 2 rounds - 1st with Hiring Manager and 2nd with Team MemberMust-HavesBachelor’s degree from a four-year college/university or equivalent relevant work experience2+ years of experience in escrow and/or paying agent rolesFamiliarity with escrow agreementsFamiliarity with legal documentation and entity structuresExperience providing escrow agreement feedback to attorneysAbility to research, analyze, and resolve payment-related issuesIntermediate proficiency in Microsoft Office (especially Excel)Strong written and verbal communication skillsHigh attention to detail and accuracy in document reviewPlussesExperience supporting Relationship Managers or client-facing teamsExposure to payment execution, wire verification, or reconciliation processesExperience working directly with external counselPrior experience with client portals or document execution platformsBackground in financial services, trust, or corporate actionsDay-to-DayManage inbound phone and email inquiries from securityholdersSupport technology log-in and online document execution processesAssist with callback verifications for wire and payment detailsHelp initiate and reissue payments to shareholders or clientsResearch returned payments and collect updated payment instructionsAssist with daily reconciliations, quarterly interest releases, and invoicingResearch and resolve securityholder and client issues promptlyAct as a liaison between Relationship Managers and external counselReview executed agreements for accuracy and completenessCommunicate discrepancies and follow up to ensure correctionsSet up technology access for new Escrow and Paying Agent dealsAdd external clients to the Gateway Client PortalCreate and manage tickler reminders for actionable agreement itemsJob DescriptionInsight Global is seeking a Business Escrow Services Associate for a top financial services client specializing in escrow and paying agent solutions. This individual will play a key role in supporting both internal teams and external clients by ensuring accurate payment processing, reviewing critical legal documentation, and serving as a primary point of contact for securityholder inquiries. The ideal candidate is detail-oriented, client-focused, and experienced in escrow operations, with the ability to collaborate closely with relationship managers, attorneys, and operations teams to deliver timely and high-quality service.