Operations Manager

Ensuring Chart’s Success… Chart Water products and services help provide sanitation and safe drinking water to nearly one billion people worldwide. We are seeking an Operations Manager to lead our plant operations and drive performance What Will You Do? The Operations Manager is responsible for overall plant performance, leading and coordinating manufacturing, quality, production planning, inventory management, and shipping/receiving. This role also partners closely with purchasing, engineering, and sales to ensure efficient, timely, and cost-effective operations. Success in this role requires strong leadership, data-driven decision-making, and the ability to communicate effectively across all levels of the organization. The ideal candidate is results-oriented, analytical, and passionate about developing high-performing teams. Key Responsibilities Performance will be measured across key metrics including quality, on-time delivery, lead time, labor efficiency, cost, safety, and productivity. Foster a strong safety culture through adherence to policies, procedures, and OSHA standards Develop and execute short- and long-term operational plans and policies Lead continuous improvement initiatives and implement corrective actions Oversee key manufacturing support programs, including training, safety, housekeeping, cost reduction, and workforce management Plan and manage staffing levels based on production forecasts Delegate and guide projects to improve processes, efficiency, and cost effectiveness Ensure the effectiveness of the Quality Management System Functional Leadership Areas Safety Promote a safety-first culture by ensuring compliance with all safety protocols and continuously improving safety performance. People Develop, train, and coach team members. Ensure adherence to standards through structured training programs and audits. Quality Partner with Quality Assurance to meet or exceed quality KPIs and adhere to ISO standards (9001, 14001, 45001). On-Time Delivery Collaborate with project management to ensure timely delivery of products. Cost Management Drive cost improvement initiatives and manage performance against budgeted labor and material targets. Operational Efficiency Monitor and control indirect costs to minimize manufacturing variances and improve overall efficiency. Team Leadership Set clear goals, communicate expectations, and coach employees to achieve performance objectives and career growth. Your Physical Work Environment Will Require… Combination of office and manufacturing floor responsibilities Requires extended periods of standing, as well as desk-based computer work Regular movement throughout the facility Your Experience Should Be... Bachelor’s degree required Minimum 5 years of management experience in manufacturing or fabrication, preferably in a low-volume, high-mix environment Proven leadership experience managing both salaried and hourly employees Strong knowledge of manufacturing metrics (productivity, utilization, efficiency) Experience with complex equipment assembly and welding (mechanical and electrical understanding preferred) Preferred experience with ISO 9001, 14001, and 45001. Working knowledge of financial principles and cost management Demonstrated ability to lead continuous improvement initiatives Strong organizational and multitasking skills Effective communicator with ability to engage across all organizational levels and with suppliers Proficient in MS Office, ERP systems, and reporting tools Our Benefits Package... Medical, Dental, Vision, and other benefits. Competencies Establishing Relationships Controlling Costs Displaying Technical Expertise Supporting Organizational Goals Building and Supporting Teams Driving Projects to Completion Championing Customer Needs Driving Continuous Improvement Evaluating and Implementing Ideas Learning Quickly Acting with Integrity Resolving Conflict