Service Center Supervisor of Medical Equipment

About RotechJoin a Leader in Home HealthcareAt Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.Explore more about our mission and services at Rotech.com.Overview and ResponsibilitiesJob Title: Service Center Supervisor - Transfill DivisionJob SummaryAre you an experienced leader with a background in warehouse operations and technical repair teams? Join our Transfill Division as a Service Center Supervisor , where you'll oversee daily operations including high-pressure oxygen tank filling, equipment repair, and team management. This role is ideal for someone who thrives in a fast-paced, regulated environment and enjoys leading cross-functional teams to deliver high-quality service.Essential Job Duties and Responsibilities(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)Lead and manage a team of Transfill Technicians, Drivers, and Repair TechniciansOversee daily warehouse operations including equipment filling, inventory control, and workflow efficiencyTrain staff on equipment handling, safety protocols, customer service, and compliance proceduresHire, evaluate, and develop team members; conduct annual performance reviews and set goalsMonitor and manage operational expenses to align with budget targetsEnsure compliance with all applicable FDA, DOT, OSHA, FMCSA, BOP, and DOH regulationsMaintain accurate documentation and update operational manuals and proceduresCoordinate with senior and corporate leadership to align local operations with company goalsSafeguard company assets and ensure proper maintenance of equipment and vehiclesRepresent the company at local and regional meetings and trade showsTake proactive action on inspection reports and regulatory recommendationsPerform other duties as assignedDirect supervision of warehouse staff, including Transfill Techs, Drivers, and Repair TechniciansResponsible for team scheduling, performance, and operational supportQualificationsEmployment is contingent onBackground check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.Drug screen ( when applicable for the position )Compliance with healthcare facility credentialing process ( when applicable for the position )Valid driver's license in state of residence with a clean driving record (when applicable for the position)Required Education and/or ExperienceBachelor's degree inBusinessor a related field, or equivalent experience inHome Medical Equipment (HME),Home Health, orbusiness operationsPreferred Education and/or ExperienceExperience managing Durable Medical Equipment (DME) operationsBackground in medical gases manufacturing and familiarity with Current Good Manufacturing Practices (cGMP)At least three years of experience in the Home Health industryValid Commercial Driver's License (CDL) with HazMat and Air Brake endorsements, or the ability to obtain oneSkills & CompetenciesCommunicate effectively in English, both verbally and in writing, with staff and leadershipNavigate and apply FDA, DOT, OSHA, and other relevant regulationsDemonstrate professionalism, helpfulness, and a positive attitudeInterpret and act on instructions across various communication formatsApply knowledge of DME/HME operations and terminologyHandle sensitive information with discretion and confidentialityManage multiple tasks with attention to detailStay organized, self-motivated, and solve problems independentlyLead and collaborate effectively within a team environmentTechnical & Equipment ProficiencyOperate and understand durable medical equipmentUse email and internet for communication and researchNavigate Microsoft Office applications (Word, Excel, Outlook)Operate standard office equipment (fax, copier, printer, phone, computer)Demonstrate proper procedures for loading, unloading, and securing cargoTroubleshoot and perform basic repairs on medical equipmentPhysical & Environmental DemandsBending and lifting tanks and equipment up to 50 lbsOccasional light lifting for inventory or office suppliesClose visual work with small print on screens and paperworkSitting, walking, standing, talking, and listening throughout the dayWorking in both office and warehouse environmentsDriving a company vehicle as part of daily operationsPotential exposure to contagious pathogens during patient and equipment contactRotech InformationBenefitsGenerous paid time off and paid holidaysOvertime pay for non-exempt positions (as applicable)Commissionfor Account ExecutivesBonus and incentive opportunitiesFixed and variable car reimbursement for Area Managers and Account ExecutivesCar, mileage, and telephone reimbursement (as applicable)Employee discount and recognition programsEmployee Assistance Program (EAP)401(k), HSA, and FSA/Dependent Care FSAMedical, prescription, dental, and vision coverageLife insurance, disability, accidental death, identity protection, and legal servicesMeru Health mental health and Mercer SmartConnect Medicare programsLivongo Diabetes and High Blood Pressure programsHealthcare Bluebook and RX Savings Solutions programsHepatitis B (HEPB) and TB vaccinationsMake the right move-submit your resume today . Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account . All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc. Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.