Collection Representative

Collection RepresentativeAmerican Recovery Service Incorporated (ARSI), a business division of FirstSource Solutions, is a trusted leader in legal debt recovery services for a wide range of original creditor clients. We are seeking motivated and articulate Collection Representatives to join our Thousand Oaks office. This is an in-office opportunity & Full Time, offering competitive pay and performance-based incentives.What You'll Do:Handle a high volume of inbound and outbound collection calls with professionalism and empathy.Negotiate payment solutions in accordance with federal, state, and client compliance requirements.Manage and maintain an active inventory of 250+ accounts while meeting monthly collection goals.Utilize collection systems to document activity, schedule follow-ups, and track account progress.Research and verify account details through regulatory and data sources.Participate in training sessions and meetings to support continuous improvement.What We're Looking For:Excellent verbal and written communication skills.Strong negotiation and problem-solving abilities.Ability to manage time effectively and stay organized in a fast-paced environment.Previous experience in collections, sales, telemarketing, or a call center is preferred.Must adhere to all state, federal, and client compliance guidelines.Why Join Us:Competitive hourly pay ($18$20/hour) plus monthly performance bonuses.No weekends.Supportive team environment and ongoing training.Opportunities for career growth and professional development.Equal Opportunity Employer we value diversity and inclusion.If you are a driven communicator who enjoys achieving goals and helping customers resolve their accounts, we want to hear from you. Apply today to join American Recovery Service Incorporated in Thousand Oaks!