Product Monetization Lead (Americas)
About The RoleOur Product Pricing & Monetization team defines the economic model behind how Shopify creates and captures value across its entire product suite, from merchant subscription plans and Shopify Payments to Financial Services, Retail, and the next generation of AI-powered commerce. We operate at the intersection of product and commercial, and we work alongside Product, Finance, and Growth to shape decisions that directly move Shopify's revenue trajectory.We move fast, and we own our work end to end. That means building the financial model, securing exec alignment, and executing the launch, not handing off between specialists. If you want to sit at the strategy table and pass the work downstream, this isn't the right role. If you want to do all of it, we should talk.This is a generalist monetization role. You'll carry a portfolio of initiatives across product areas, the exact mix shifts with business priorities, but the mandate stays constant: define how we price, model the impact, and make it happen.Responsibilities:Owning pricing and packaging strategy across a portfolio of product areas, structuring how Shopify creates and captures value from merchants across every stage of their journeyBuilding the commercial analysis that underpins pricing recommendations; scenario modeling, margin analysis, and sensitivity testing, working in close partnership with Finance, who own the revenue forecastDeveloping and executing go-to-market strategy for pricing initiatives, merchant segmentation, rollout sequencing, sales and channel enablement, and merchant communicationsDriving pricing operations: establishing pricing policies, decision frameworks, internal guidelines, and governance documentation that scale across the organizationLeading qualitative and quantitative research, competitive benchmarking, willingness-to-pay studies, and merchant interviews, to ground pricing decisions in evidenceManaging cross-functional pricing initiatives from problem framing through exec approval and go-to-market; acting as a trusted decision-driver with stakeholders up to the SLT, including preparing and presenting CEO/CFO-level recommendationsSupporting commercial and partnership economics where monetization strategy intersects with major third-party relationshipsQualifications:8+ years of experience in pricing strategy, product management, management consulting, or corporate strategy, with at least 3+ years of direct pricing & packaging ownership at a technology or SaaS companyDemonstrated tri-fecta capability: able to move fluently between pricing strategy, financial modeling, and go-to-market execution across Product, Finance, Engineering, Legal, and Sales, without needing to hand off between functional ownersStrong financial modeling skills: you build your own models from first principles, size opportunities and risks, and can defend your assumptions under scrutiny in front of Finance and exec stakeholdersGo-to-market experience: you've taken pricing changes from strategy through to implementation, including merchant or customer communications, rollout plans, and commercial enablement materialsOperational instinct: you document what you build, create frameworks others can use, and proactively identify where process is missing before it becomes a problemA proven track record of developing pricing strategies; including value-based approaches, willingness-to-pay research, and competitive benchmarking for complex, multi-tiered products at a scaling or high-growth companyThe ability to communicate complex tradeoffs clearly and confidently to both technical and executive audiencesA self-starter mentality: you identify where to add value before being asked, and you thrive on pace rather than endure itNice to have:Background in fintech, payments, or financial services pricingExperience pricing AI-driven, usage-based, or outcome-based productsExperience in a global role with regional pricing complexity (EMEA, APAC, Americas)Prior operator experience at a high-growth commerce, marketplace, or platform companyAbout ShopifyOpportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.About YouMoving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:Care deeply about what you do and about making commerce better for everyoneExcel by seeking professional and personal hypergrowthKeep up with an unrelenting pace (the week, not the quarter)Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) changeBring critical thought and opinionPut AI agents and tools to work on the tasks they're built for, and focus on the work only humans can doEmbrace differences and disagreement to get shit done and move forwardWork digital-first for your daily workWe may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.