Store Manager - Full Time

Are you a driven leader looking for a new opportunity? Urban Self Storage is seeking a talented Store Manager to join our team.This is a full-time position with a Tuesday through Saturday schedule, averaging approximately 40 hours per week.ResponsibilitiesManage day-to-day operations of a self-storage facilityEnsure the property is clean, safe, and well-maintained, including tasks such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds, and ensuring all aspects of the facility are in working orderOrganize and delegate tasks to team membersCoordinate with vendors to complete repairs and improvements in a timely mannerBuild relationships within local apartment communities and businesses to support referral partnershipsHandle customer accounts, including delinquency actionsTour storage spaces and assist customers throughout the rental processMaintain timely email and phone correspondenceManage daily deposits, cash counts, and petty cashIdentify operational areas for improvement and propose effective solutionsCollaborate positively with team members and leadershipDeliver exceptional customer service during every customer interactionManage assigned KPIs to meet budget, occupancy, and rental goalsWork closely with leadership to improve overall operations and accomplish company objectivesConduct regular property walks and security checks throughout the facilityQualifications & SkillsPositive energy with a customer-focused attitudeStrong attention to detail and problem-solving skillsExcellent communication and teamwork abilitiesAbility to work weekends and occasional holidays as business needs requireProficiency with computers, mobile applications, and standard office software including Microsoft Office, Outlook, Gmail, Google Sheets, internet search engines, and mobile app platformsAbility to learn and navigate property management software and other computer-based systemsStrong data entry skills with the ability to accurately input, review, and manage customer account informationAbility to regularly use desktop computers, laptops, tablets, phones, and other office technology equipmentAbility to read computer screens, review digital records, and perform typing tasks for extended periodsPossession of a valid driver’s license and reliable personal transportationPrior management or leadership experience preferredStrong listening skills and ability to follow directionAbility to complete assigned action items and achieve performance goalsApplicants must be authorized to work in the United States at the time of hireEssential Job Functions & Physical RequirementsReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.Ability to lift, carry, push, and/or move up to 50 poundsAbility to stand and walk for extended periods throughout the workdayAbility to regularly walk the property to conduct inspections, security checks, and assist customersAbility to bend, kneel, climb ladders, and perform general facility and maintenance-related tasksAbility to work indoors and outdoors in varying weather conditionsAbility to operate computers, tablets, phones, and standard office equipment for extended periodsAbility to read computer screens, review digital records, and complete data entry and typing tasks accuratelyAbility to learn and utilize property management software, communication platforms, and other business systems necessary for daily operationsCompensation$22.00 - $24.00 per hourEligible for monthly commission and bonus opportunities based on performance and company programsBenefitsIndustry-leading medical, dental, and vision insurance$1,000 employer-provided HRAPaid sick leave and vacationIndependent work environmentMileage reimbursementEducation and training programsOpportunities for growth and career development$15,000 employer-paid life insurance policyEmployer-provided branded apparelSupportive work environmentEmployer-provided storage spaceEqual Employment Opportunity & Additional Employment InformationUrban Self Storage is an Equal Opportunity Employer and maintains a workplace free from unlawful discrimination and harassment. We are committed to creating an inclusive workplace and providing reasonable accommodations to qualified individuals with disabilities consistent with applicable law.Employment with Urban Self Storage is at-will. This means either the employee or the company may terminate employment at any time, with or without cause or notice, subject to applicable law.Employment may be contingent upon successful completion of a background check and/or drug screening, where permitted by law. Applicants must be authorized to work in the United States at the time of hire.Compensation, bonus opportunities, and benefits are subject to applicable plans, policies, and eligibility requirements.If you are ready to excel in a rewarding management role with exceptional benefits and growth opportunities, apply now to become the Store Manager at Urban Self Storage!Powered by JazzHRX7JcLKkErX