Director of Dining Services - Pipeline/Potential New Business

Director Of Dining ServicesThe Director of Dining Services is responsible for leading all aspects of dining operations, ensuring outstanding service, food quality, and client satisfaction. This role provides overall operational and financial leadership, develops and leads a diverse team, and builds strong relationships with clients and internal partners. The ideal candidate is a strategic, hands-on leader with a passion for foodservice excellence, team development, and creating a welcoming, high-quality dining experience for all guests.Key ResponsibilitiesProvide leadership and direction for all foodservice operations, including daily dining, catering, and special eventsBuild and maintain strong relationships with clients, stakeholders, and guests to ensure exceptional service and satisfactionCollaborate with the Executive Chef and culinary team to design and implement seasonal menus and new culinary programsLead all financial aspects of the operation, including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end closeEnsure compliance with food safety, sanitation, and allergen protocols; champion a culture of safety for associates and guestsConduct daily pre-service meetings to align the team on expectations, service standards, and operational updatesLead recruiting, onboarding, scheduling, training, and performance management for dining associatesConduct mid-year and annual performance reviews; provide coaching, mentorship, and development opportunitiesDrive guest engagement through marketing efforts, menu innovation, promotional programs, and catering showcasesEnsure consistent standards of service, cleanliness, and presentation across all dining areasPreferred QualificationsBachelor's degree or equivalent experience in Hospitality, Culinary Arts, Business, or a related field preferred35 years of progressive foodservice management experience in contract dining, hospitality, or high-volume environmentsDemonstrated experience with budgeting, financial reporting, and cost controlsStrong background in catering, special events, and high-volume food productionProven ability to lead and develop teams, manage deadlines, and implement operational initiativesProficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)ServSafe Certification preferredStrong interpersonal, organizational, and communication skillsPassion for continuous improvement, innovation, and delivering an exceptional dining experienceCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Compass Corporate maintains a drug-free workplace.Applications are accepted on an ongoing basis.Associates at Corporate are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffPaid Parental LeaveHoliday Time Off (varies by site/state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdfCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/Req ID: 1524400Compass CorporateSTEPHANIE FREER