Remote Software Support Analyst Customer-Centric, Analytical

CINC Systems in Duluth, MN, is seeking a Software Support Analyst to join our hybrid team. You will diagnose and reproduce customer issues, provide clear guidance by phone or email, and document requests for changes or enhancements. The role emphasizes strong accounting knowledge, banking terms, and a customer-first mindset to ensure reliable, friendly service. Requirements include a high school diploma, 2+ years in software support, proficiency with Microsoft Office, and familiarity with J-18808-Ljbffr