Retail / F&B Hourly Team Member

Sook // Hourly Team Member // Job Description About: Maydan Market recently opened its doors in LA’s West Adams neighborhood, the first West Coast project by Rose Previte, founder of DC’s Michelin-starred Maydan, Compass Rose, Medina, and Kirby Club restaurants. Maydan in DC first opened in 2017 drawing critical acclaim as Best New Restaurant in Bon Appetit, FOOD & WINE, and GQ, nominated by the James Beard Foundation for both Best New Restaurant and Outstanding Wine Program, and earning a Michelin star. Compass Rose opened in 2014 winning the RAMMY for best casual restaurant in the nation’s capital and one of the Washington Post’s “Favorite Places to Eat.”  This new 10,000-square-foot market is a home for small businesses to flourish, anchored by a live fire hearth, like its DC namesake restaurant. Inspired by markets from around the world, Maydan Market brings diverse gems together under one roof including a Maydan restaurant and bar; Compass Rose, an indoor/outdoor patio bar with bites, cocktails, and natural wine; and is home to five Los Angeles food businesses each with their own distinctive cuisine and critical acclaim.  Maydan Market, part of the No White Plates collective, is an experience-driven venue where rich traditions and exceptional hospitality converge. Our mission is to create an inviting workplace culture grounded in thoughtful communication, respect, and a commitment to excellence. We believe that a remarkable dining, beverage, and event experience begins with hiring and training motivated individuals who embody empathy and a strong work ethic. Our menu is an homage to the people who taught us about their heritage from across Morocco, Tunisia, Turkey, Lebanon, and the Republic of Georgia, showcasing superior food and beverage products sourced from dedicated vendors. At Maydan, we strive to inspire and empower our team, fostering a supportive and safe environment with benefits like paid time off, healthcare, and extensive educational opportunities Sook brings you special things from special places. Nestled in Maydan Market in Los Angeles, Sook is a marketplace filled with thoughtfully curated teas, spices, and snacks from our team and founders from the MENA region. Sook also offers a full food and beverage program, including counter-service food and beverage that highlights prepared dishes, alongside a wine bar available throughout the day. The counter service experience is designed to deliver efficient, high-quality food and beverage offerings with the same level of care, consistency, and hospitality as a full-service restaurant. Position: Team Member - Sook  Reports To: Compass Rose AGM, Maydan AGM, Director of Restaurants Purpose: The team member provides customer services, sales, and f&b service at Sook. Under the Compass Rose AGM and Sook Retail Manager, the team supports the management team and other hourly team members to ensure that Sook presents the  culture and values of No White Plates, creating a positive, respectful and professional work environment for all employees.  Who You Are:  Two (2) years of experience in the direction and experience in a similar environment  Knowledge of retail operations Strong background in retail sales and inventory management Background in restaurant or wine bar service Wine knowledge is a must Excellent interpersonal, communication, and relationship building skills High-level organizational skills with multi-tasking capabilities  Ability to adapt to changing priorities and manage workloads with minimal direction.  Dependable, highly motivated and high attention to detail and follow through.  Passion and a commitment to deliver outstanding customer service. Flexibility to work mornings, evenings, weekends, and holidays as required. View setbacks and challenges as learning opportunities and a chance to enhance performance. RBS Certified Food Handler’s Card What You Do:  Work with the Retail Lead and Compass AGM to operate Sook to the No White Plate’s standard following all company SOPs Represent, support, and protect the brand.  Actively monitor food and beverage quality at Sook to ensure adherence with the company’s standards. Provide timely feedback to managers and help lead action to correct any issues when needed.  Understand all aspects of the company’s retail operations, sales, order fulfillment, and customer service Bodega and counter-service food and beverage execution, including service of prepared food items and beverage offerings with attention to speed, quality, and presentation Anticipate customer needs and addresses them proactively  Work to maintain the visual standard of the shops by regularly restocking, remerchandising and cleaning Operations Verify and conduct, when necessary, reach in, walk in, and any other Sook storage checks and production walks. Ensure both are being completed in compliance with the company’s systems and standards.   Actively monitor all Sook areas to ensure systems are being followed and guests are enjoying their experience.  Technology and platform use - (GoTab, G-Suite, etc.) Maintain strict adherence to proper food safety and sanitation procedures.  Actively manage housekeeping systems and opening and closing checklists. Ensure a safe working and guest environment to reduce the risk of injury and accidents.  Ensure all new policies and procedures are adopted and executed in the restaurant Assist in Sook white label production, labeling, and inventory  People  Lead by example in both retail and food & beverage service, setting the standard for hospitality, product knowledge, and execution across all guest interactions Collaborate with FOH team members to deliver a seamless counter-service food and beverage experience, ensuring alignment with No White Plates standards in both service and product Maintain clear, proactive communication with management regarding service flow, food and beverage quality, and guest experience Physical Requirements Able to work 8-hour plus shifts Able to stand, sit or walk for extended periods of time Able to grasp, lift and/or carry up to 50 lbs. as needed Finger/hand dexterity to operate bar tools and knives Able to withstand changes in temperature, steam and heat Able to work in a confined area Must possess hearing, visual and sensory abilities to observe and detect emergency situations; also, to distinguish product, taste, texture, temperature, presentation and preparation Disclaimer:  The job description provided above does not encompass all duties and standards associated with the position. Incumbents will adhere to additional instructions and fulfill any related tasks as assigned by their supervisor, in accordance with company policies and management directives. Maydan Market provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. More detail about Maydan Market part of No White Plates, please visit