Contact Center Sales Leader

A company is looking for a Contact Center Sales Performance Leader to lead and develop a team of sales agents. Key ResponsibilitiesLead and inspire a sales team to achieve revenue, conversion, and upsell targets Conduct coaching sessions and provide real-time feedback to agents Monitor performance metrics and prepare reports for managementRequired QualificationsMinimum 3 years in a sales-driven contact center, with at least 1 year in a leadership role Proven track record of exceeding sales targets in a B2C environment Strong coaching skills to develop high-performing sales teams Expertise in sales techniques, including upselling and consultative selling Proficiency in CRM and contact center technology