Behavioral Health Rep Float Bilingual

BenefitsPaid Time Off & Paid Company HolidaysMedical, Dental, Vision & Life InsuranceFlexible Spending Account (FSA)403(b) Retirement Plan with Company MatchShort-Term & Long-Term Disability$0 Copay for Legacy Provider visits$0 Copay for prescriptions filled at Legacy PharmaciesTravel Insurance & Pet InsuranceSubsidized Gym MembershipAnd much more!Apply today in less than 3 minutes using your phone, tablet, or computer!Location: Legacy Houston Area ClinicsBehavioral Health Rep - Job OverviewSchedule: Monday-Friday (7:30AM-7PM variable)Are you ready to make a difference in the world of community healthcare? At Legacy Community Health, we're on a mission to provide exceptional care to our community, and we need passionate individuals like you to join us. As a Behavioral Health Representative I Float, you'll play a crucial role in supporting our on-site Behavioral Health providers and helping patients receive the care they deserve.Role Highlights: Manage schedules, assist with vitals, and facilitate communication between providers and patientsWork Environment Benefits: Experience a supportive and collaborative team atmosphere where your contributions are valuedImpact and Growth Opportunities: Be part of a mission-driven organization that offers growth prospects and personal developmentTeam Collaboration Aspects: Work closely with a dedicated team to ensure the best outcomes for our patientsMission-Driven Elements: Contribute to the well-being of our community by providing essential support to our healthcare providersKey ResponsibilitiesArrange language line interpretation services to ensure effective communicationSort or dispense mail and faxes efficientlyAssist new patients with the registration process, including sending VSC and follow-upManage EHR and continuity of care lists to optimize patient accessMaintain and manage waitlists for all Behavioral Health ServicesProcess and follow up on Behavioral Health internal service ordersObtain vital signs on patients and enter them into EHRS promptlyAttend required all-staff meetings and participate in team discussionsComplete reminder calls to all unconfirmed patients for better appointment adherenceProcess psychological testing prior authorizations efficientlyAnswer phones and retrieve voicemail messages, ensuring timely responsesProvide data entry and administrative support to the teamComplete prior authorizations for medications as neededAssist with triaging behavioral health emergencies with care and urgencyHandle blood draws, injections, EKGs, and drug screens with professionalismProcess lab service orders in EMR accuratelyProvide clinic/site coverage and travel for coverage as needed, showing flexibilityPromote effective working relations and work as part of a cohesive teamAttend required safety training programs to ensure a safe working environmentMaintain work area and equipment in compliance with Legacy standardsDemonstrate proper body mechanics in all functions to prevent injuriesAssure a safe environment by instituting appropriate control measuresAttend annual education programs to stay updated on best practicesPerform other duties as assigned, contributing to the overall success of the teamMinimum QualificationsHigh School diploma or GED is requiredBLS (CPR & AED) Certified requiredThree to six months of related experience preferredOne year certificate from college or technical school preferredFamiliarity with BH preferredFamiliarity with Microsoft Word, Outlook, and ExcelGood direct and telephone communication skillsMust be able to work in a team settingLeadership ability for program management and growthCommunication/interpersonal skills to interact with various backgroundsAbility to coordinate multiple activities simultaneouslyComputer skills, especially in Microsoft Office (Word, Excel, PowerPoint)Bilingual (English and Spanish) preferredAbout Legacy Community HealthAs the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & CollaborativeWe bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & CommittedWe are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful CommunicatorsWe value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.