Behavioral Health Rep Bilingual - YES Prep Gulfton

BenefitsPaid Time Off & Paid Company HolidaysMedical, Dental, Vision & Life InsuranceFlexible Spending Account (FSA)403(b) Retirement Plan with Company MatchShort-Term & Long-Term Disability$0 Copay for Legacy Provider visits$0 Copay for prescriptions filled at Legacy PharmaciesTravel Insurance & Pet InsuranceSubsidized Gym MembershipAnd much more!Apply today in less than 3 minutes using your phone, tablet, or computer!Location: YES Prep Gulfton - 6565 De Moss Dr. Houston, TX 77074Behavioral Health Rep - YES Prep Gulfton (Job Overview)Schedule: Monday-Friday (8AM-4PM) | HybridAre you ready to make a real difference in the lives of individuals and families in our community? At Legacy Community Health, we’re more than a healthcare provider—we’re a family dedicated to delivering compassionate care to those who need it most. As a Bilingual Behavioral Health Representative I, you’ll be an essential part of our school-based team, helping create meaningful connections and positive outcomes for our patients.Imagine being part of an organization where your work truly matters, where collaboration and personal growth are not just encouraged but celebrated. In this role, you’ll provide vital support to our Behavioral Health providers, ensuring smooth operations and exceptional care for the people we serve.Role Highlights: Be a key player in supporting Behavioral Health providers with scheduling, referrals, and patient communicationsWork Environment: Thrive in a welcoming, collaborative atmosphere that prioritizes mentorship, teamwork, and personal developmentImpact: Help deliver accessible, high-quality behavioral health services to underserved populations, making a tangible differenceGrowth Opportunities: Access professional development resources, training, and opportunities to advance your career within our mission-driven organizationTeam Collaboration: Work alongside a diverse and compassionate group of professionals committed to improving community healthKey ResponsibilitiesArrange language line interpretation services for non-English speaking patients, ensuring clear and respectful communicationAssist new patients with registration and provide support on appointment days to create a seamless experienceManage electronic health records (EHR) and continuity of care lists to ensure smooth operationsCoordinate provider schedules to optimize patient access and manage the waitlist for Behavioral Health ServicesProcess and follow up on internal service orders for psychological testing and Integrated Behavioral Health (IBH)Screen new and existing patients, completing risk assessments when necessaryObtain vital signs and accurately enter data into the EHR systemMake reminder calls to patients with unconfirmed appointments and handle voicemail messages promptlyProcess prior authorizations for psychological testing and medications efficientlyProvide administrative support, including data entry, mail/fax sorting, and general office dutiesAssist in triaging behavioral health emergencies and support blood draws, injections, EKGs, and drug screens as neededParticipate in mandatory staff meetings and safety training programs to stay informed and preparedMaintain a safe and professional work environment, adhering to company standards and safety protocolsCross-cover remotely and travel to other locations as required to support team operationsMinimum QualificationsBLS (CPR & AED) Certified requiredThree to six months of related experience preferredOne year certificate from college or technical school preferredFamiliarity with BH preferredComputer skills, especially in Microsoft Office (Word, Excel, PowerPoint)Good direct and telephone communication skillsMust be able to work in a team settingLeadership ability for program management, growth, and development within the Center and the CommunityCommunication/interpersonal skills to interact courteously and professionally with associates and customers of various ethnic and socio-economic backgroundsKnowledge of and the ability to interact effectively with various community agencies and resourcesCoordinate multiple activities simultaneouslyBilingual English and Spanish speaking requiredAbout Legacy Community HealthAs the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & CollaborativeWe bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & CommittedWe are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful CommunicatorsWe value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.