Community Educator I

AGENCY SUMMARY: Family Service has offered comprehensive services to vulnerable populations in our community since 1903, and our mission has always remained strong: To empower individuals and families to transform their lives and strengthen their community. Our programs are committed to helping to improve the overall health of our families by working with community partners to effectively address social and economic instability, as well as provide valuable resources and support in homes, neighborhoods, schools and workplaces. These efforts demonstrate effectiveness in addressing community needs and improving outcomes for families in the communities we serve while addressing social determinants of health that directly impact where people live, learn, work and play. Our programs provide services to include early childhood education, mental health and well-being counseling services, outpatient substance abuse treatment, parent education and engagement, family strengthening, therapeutic visitation and neutral exchange for children and families; financial empowerment, workforce development and readiness, and senior in-home assistance. JOB SUMMARY: The Educator I, Parenting & Community Education, delivers the program model and will plan and implement culturally sensitive and effective in-home and community-based parent, family, and community education services, as directed by service recipients, applicable stakeholders and collaborative partners, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency. ORGANIZATIONAL RELATIONSHIPS: Reports to: Manager, Service Coordinator or as designated Directs: Service participants in their homes, community locations or in-office Other: Works cooperatively with all staff to accomplish the mission, goals, objectives and performance measures of the program and agency. ESSENTIAL PERFORMANCE REQUIREMENTS AND FUNCTIONS: Required Competencies/Skills: Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries. Achievement Orientation: A concern for surpassing a standard of excellence. The standard may be one's own past performance; an objective measure; outperforming others; challenging goals, or something that has not been done previously. Community Orientation: Ability to align one's own and the organization's priorities and assess and address community needs in an evidence-based and holistic manner, one that addresses the social determinants of health through a trauma-informed lens. Professionalism and Ethics: The demonstration of ethics and sound professional practices, as well as stimulation social accountability and community stewardship. The desire to act in a way that is consistent with one's values and what one says is important. Interpersonal Understanding: Ability to understand other people as well as to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and includes cross-cultural sensitivity through a trauma-informed care lens. Agency Functions: Community and Customer Service - Increase client access, enrollment, and satisfaction of program resources by creating wraparound services, recruitment, and surveying strategies. Internal Processes - Use agency and program data to track clients through different agency programs to gauge resiliency and outcomes of participating families. Learning and Growth - Strengthen staff and client well-being by addressing the social determinants of health: Economic Stability, Education, Health and Healthcare, Neighborhood supports, Social and Community Engagement. QUALIFICATIONS: To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above. Education/Training/Experience: High school diploma or GED equivalency with four (4) years experience in social services or education required. Experience in developing and presenting prevention and education workshops or programs is desirable. Experience in understanding cultural differences and is sensitive to the implications of culture for service delivery. Fluent in English and Spanish (read, write, and speak) desirable. Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation. Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner. Must maintain certification in at least one approved educational curricula required by agency stakeholder. State of Texas vehicle operator’s license and proof of liability insurance.