Inside Sales Executive

Fabric Images® is a design-centric manufacturer. We are innovators, creators and collaborators that fuse design and manufacturing capabilities to bring life to our customer’s vision. For more than 30 years, Fabric Images has partnered with architects, interior designers, engineers, and brands to create design centric solutions for interior environments. Our specialized studio brands Fi™ Interiors, Fi™ Live and Fi™ Retail help to guarantee the expertise needed no matter the environment. Fabric Images is based outside of Charlotte, NC and manufactures our products alongside fellow Orbus Visual Communications brand, SEG Systems®. Orbus Visual Communications® Group is committed to the highest level of quality which is illustrated by our many awards, accolated and certificates. We are the leading innovator of impactful visual solutions with facilities located across North America. Job Description: This ambitious Inside Sales Executive will join our rapidly growing team. If you are energetic, upbeat, and have a passion for growing new client relationships and generating solutions Fabric Images may have just the role for you. The position involves establishing new clients, maintaining, and growing existing client relationships organically through the introduction of new products. Taking ownership of new incoming accounts and conceptualizing solutions for your clients' design requests. You will become familiar with our manufacturing process to help select the right combination of materials to assist customers in creating 3D spaces for events, trades show, retail and commercial spaces, and museums. An understanding of design and architecture with strong critical thinking and problem-solving skills offered by Fabric Images within the interiors, display and acoustic world. This position also requires participation in and attendance in appropriate Company Meetings, Trade Shows, Business Development functions, etc. A typical day in the role will involve hunting for new business, fielding incoming client requests and analyzing the basic mechanics to generate the best Fi brand solution. You will become familiar with our manufacturing processes and how our profile systems work to lead clients in the right direction for their display, interior and acoustic needs. Strong critical thinking and problem-solving skills are a must. Job Responsibilities Develop client relationships through interaction by phone, market visits and email Maintain CRM data base on all activity Participate in weekly sales meeting with Sales Manager Prompt, professional response to client inquiries Resolve client/project discrepancies through persuasive negotiation in coordination with sales operation team needs and client expectations Understand clients’ current and future business needs for new and organic growth opportunities Serve as liaison between client and various inside departments including (but not limited to): communicating solutions for product needs, order status along with production and timing concerns, passing along written estimates, as well as shipping and tracking details. Superior ability to communicate production capabilities with clients to manage expectations Requirements Two years of college preferred Five years business-to-business outside sales experience preferred, but NOT REQUIRED Ability to use CRM to its fullest potential Desire to work in dynamic and fast paced team-centered environment Strong PC skills using MS Office Suite (Outlook, Word, PowerPoint and Excel) Must be able to plan ahead, stay organized and follow through Strong problem-solving ability with an attention to detail Technical, mechanical and mathematical aptitude Excellent interpersonal, written and verbal communication skills Skilled in conflict resolution Able to multi-task and effectively prioritize, exhibit time management ability We are an aggressively growing company looking for candidates seeking long-term employment that will mature and develop with our business and who want to be rewarded for their positive contribution. We offer great benefits, including medical, dental, vision, and life insurance, a company-matched 401(k), paid-time-off and more! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Education: Associate (Required) Experience: B2B sales: 2 years (Required) Work Location: In person