Customer Service Representative - State Farm Agent Team Member

Benefits:401(k)401(k) matchingBonus based on performanceDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceLuke Dix – State Farm Insurance AgencySchedule: Monday–Friday | 11:00 AM – 5:00 PMCompensation: $40,000–$60,000 per year (base + bonus/commission)At Luke Dix State Farm, we're a close-knit, growth-minded team that genuinely supports one another. We work hard, move fast, and take pride in building long-term relationships within our community. Questions are welcomed, learning is encouraged, and no one is left to figure things out alone. If you're looking for a workplace where people care about doing right by customers and each other, you'll feel at home here.We're seeking a Customer Service Representative who is service-oriented, detail-driven, and comfortable speaking up when a customer could benefit from better coverage or additional protection. This role is ideal for someone who enjoys multitasking, problem-solving, and building real relationships—not just processing transactions.No prior insurance experience is required. We provide training and support throughout the licensing process.What You'll DoServe as a primary point of contact for customers, answering questions and providing policy guidanceReview customer profiles to understand needs and recommend appropriate coverageAssist with policy changes, updates, and service requestsMaintain accurate records of customer interactionsWork collaboratively with a supportive, team-first agency What Helps You Succeed HereStrong communication skills and a genuine desire to help peopleAbility to multitask and stay organized in a fast-paced environmentService-minded with confidence in making coverage recommendationsDetail-oriented, dependable, and coachableWilling to obtain Property & Casualty and Life & Health insurance licenses prior to start date (Agency will reimburse licensing costs after hire)Previous customer service experience is a plus, but not required Training, Compensation & BenefitsBase salary: $40,000–$50,000 (based on experience)Performance bonuses & commissions, with total earning potential of $50,000–$60,000Structured training during a 90-day probationary periodMedical, Dental, & Vision Insurance401(k) with employer matchingPaid Time Off & major holidays offOngoing training and professional developmentConsistent Monday–Friday, 11am–5pm schedule If you're looking for a long-term role with room to grow—whether that's deepening your service expertise or eventually moving into sales—we'd love to hear from you.