Associate Credit representative

Job ResponsibilitiesContacting customers on past due balances via email and phone.Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.Need to be able to research and reconcile debit/credits and payments on customer accounts.Need to be able to deal with upset customers in a professional manner.After training, will need to have an internal drive to resolve past due balances without assistance from Manager.Required Skills:Commercial (B2B) Collection Experience required (2-5 years)Background in accounting to support research on debit/credits on customers accounts.Ability to be self-motivate after trainingNeeds to know Microsoft Excel (basic commands for statement reconciliation)Technology Requirements:SAP, ExcelPreferred Skills:SAP experience preferredGetPaid collection experience preferred