Sales Project Manager

XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment and liquid cooling systems. We deliver innovative, energy-efficient solutions for industries such as hyperscale data centers, healthcare facilities, pharmaceutical labs, semiconductor clean rooms, EV battery manufacturers, and life sciences facilities. We are expanding rapidly, with two new state-of-the-art production facilities in Mesa, Arizona, launching in 2025. This growth reflects our commitment to advancing sustainable infrastructure solutions that support the AI revolution and other critical industries. As part of this expansion, we are seeking an experienced Account Manager to support the Sales team and key data center customers. This role serves as the primary point of contact for assigned accounts and manages the full lifecycle of customer projects—from quoting and order execution through delivery, installation coordination, and post-installation support. An overview of your responsibilities Serve as the primary point of contact for assigned data center customers, ensuring a responsive, professional, customer-centric experience Manage customer expectations by clearly communicating project status, timelines, product updates, and service requirements Oversee the full lifecycle of customer orders—from initial request and quoting through production, delivery, and post-installation support Coordinate cross-functionally with sales, engineering, operations, logistics, and service teams to ensure seamless execution Prepare quotes, proposals, submittals, and customer documentation with accuracy and clarity Review engineering drawings, technical specifications, and documentation to ensure alignment with customer requirements Monitor order status, lead times, change orders, shipment readiness, and delivery schedules; escalate risks early to prevent delays Track open items, follow-ups, action plans, and deadlines with strong attention to detail Proactively identify customer needs and drive timely resolution of technical questions, service requests, or warranty-related issues Support field service coordination for installation, testing, and commissioning activities at customer sites Maintain accurate CRM records, account files, and project documentation Analyze customer feedback and recurring issues to recommend process improvements and enhance customer experience Qualifications Required Proven experience managing technical projects or customer programs (ideally in HVAC, mechanical systems, or mission-critical infrastructure) Strong organizational skills with the ability to manage multiple complex projects simultaneously Excellent customer-facing communication skills (professional, clear, and solutions-oriented) Proficiency with project management and collaboration tools (Excel, Teams, MS Project, or equivalent) Ability to work cross-functionally with internal teams and external stakeholders to drive execution Preferred Experience supporting data center infrastructure projects Familiarity with precision cooling equipment (CRAH units, chillers, AHUs, or similar systems) PMP certification or formal project management training Ability to read and interpret engineering drawings, specifications, and mechanical/electrical documentation Experience supporting equipment manufacturing timelines, lead times, and delivery coordination Personal Attributes (What Success Looks Like) Highly organized, detail-oriented, and able to manage multiple moving parts without dropping items Customer-friendly and responsive with a service-first mindset Proactive problem solver who anticipates risks and escalates issues early Calm under pressure and effective when working against urgent deadlines Able to translate technical topics into simple, customer-friendly communication Collaborative, team-oriented, and committed to delivering superior customer experience Why choose XNRGY? Competitive salary with a bonus incentive plan Medical, dental, and vision insurance 401(k) Employee assistance program Paid time off A dynamic team, open to change and innovation Modern state-of-the-art facility with Industry 4.0 technology in Mesa, Arizona Be part of a green industry transformation supporting the AI revolution Fast-growing, dynamic environment where entrepreneurial spirit is recognized Inclusive and diversity-friendly workplace Career advancement opportunities – XNRGY promotes internal growth Electric charging stations available on-site At XNRGY Climate Systems, we are committed to fostering a diverse and inclusive workplace. We believe that a variety of backgrounds, experiences, and perspectives are essential to driving innovation and achieving success. We welcome individuals who share our passion for sustainability and who are eager to contribute to a more positive environmental future. Are you ready to join our driven team? Join a company that values Courage, Community, Climate, Customer, and Coherence. Be part of carving our footprint and joining a winning team!