Bilingual Patient Sales & Consultation Specialist

Role OverviewThe Bilingual Patient Sales & Consultation Specialist is responsible for owning the full remote patient journey—from initial inquiry to confirmed consultation or procedure. This role sits at the intersection of sales, customer experience, and healthcare communication, requiring both consultative selling skills and strong emotional intelligence.You will engage with inbound leads, educate prospective patients on services, and guide them toward booking decisions through high-touch, personalized conversations. The role is highly execution-focused but also requires independent thinking, as systems and processes are still being built.This position is ideal for a polished, proactive sales professional who thrives in fast-paced, evolving environments and can communicate with confidence and sophistication across diverse patient profiles.RequirementsMust-Haves (Required)3+ years of consultative sales experience (high-touch or service-based sales preferred)Full professional fluency in English and Spanish (near-native English required)Strong ability to communicate with high-level, discerning clientsProven ability to learn and explain complex or technical concepts clearlyHigh emotional intelligence and strong interpersonal skillsComfort discussing sensitive or personal topics with professionalismExperience using CRM platforms in a sales or pipeline management capacityAbility to work independently in a fast-paced, evolving environmentNice-to-Haves (Preferred)Experience in healthcare, aesthetics, wellness, or patient-facing salesBackground in luxury hospitality or premium client servicesFamiliarity with EMR systems or healthcare workflowsExposure to high-growth startups or rapidly scaling environmentsTools ProficiencyMust-Haves (Required)CRM tools (Podium, HubSpot, GoHighLevel, Salesforce)Email (Gmail or similar)Nice-to-Haves (Preferred)EMR systems (Athena Health, eClinicalWorks)Scheduling or patient coordination tools