Electronic Security Systems Service Technician

About UsVIRSIG, LLC is a global technology company specializing in secure networks, video surveillance, access control, detection systems, and cybersecurity solutions. We help protect people, facilities, infrastructure, and data by identifying and addressing physical and cyber vulnerabilities in mission-critical environments.We are seeking an experienced Electronic Security Systems (ESS) Technician to support a key federal customer in Newport, RI. This role is ideal for a hands-on technical professional with experience supporting electronic security systems, low-voltage infrastructure, networking, and integrated security environments.This position supports secure federal facilities protecting personnel, infrastructure, and sensitive information.Candidates without an active clearance are encouraged to apply if eligible to obtain a U.S. Government security clearance.Why join us?Competitive compensation packagesMedical, dental, vision coverageHealth Reimbursement Arrangement (HRA)Company-paid life insurance401(k) with company matchProfessional development assistancePTO programPaid federal holidaysGrowing firm with fantastic team and culturePosition OverviewUnder minimal supervision, the ESS Technician will install, maintain, troubleshoot, repair, and support integrated electronic security systems in secure federal environments. This role is primarily focused on service, sustainment, troubleshooting, and maintenance activities rather than large-scale new construction installations.The ideal candidate has strong troubleshooting skills, customer service experience, and technical aptitude across electronic security systems, low-voltage infrastructure, networking, and IT-connected security environments.ResponsibilitiesProvide onsite technical support to install, configure, maintain, troubleshoot, and repair HSPD-12 / FIPS 140-2 compliant electronic security systems (ESS)Support and maintain IP-based security infrastructure including access control systems, video surveillance systems, intrusion detection systems, servers, network-connected devices, and related hardware/softwarePerform system programming, firmware/software updates, diagnostics, preventative maintenance, and component replacement for ESS platformsInstall and terminate low-voltage cabling, electrical wiring, conduit, sensors, card readers, cameras, control panels, and associated devicesReview work orders, drawings, building plans, and technical documentation to determine installation, maintenance, and troubleshooting requirementsDiagnose and resolve hardware, software, network, and connectivity issues affecting ESS operationsTest backup batteries, circuits, sensors, and security system functionality to ensure operational readinessMaintain accurate service records and clearly communicate troubleshooting actions and resolutions to customers and project teamsSafely transport equipment, use ladders/tools, and perform physical installation and maintenance activities as requiredWhat Success Looks LikeSuccessfully troubleshoot and restore electronic security systemsDeliver excellent customer support and communicationSupport secure federal mission environments with professionalism and attention to detailCollaborate effectively with internal and external teamsContinue expanding technical certifications and skillsRequired QualificationsHigh School Diploma or equivalent requiredU.S. citizenship requiredActive U.S. Government security clearance OR ability to obtain clearance up to the TS/SCI levelMinimum 3 years of experience in the low-voltage, CCTV, access control, or electronic security industryExperience troubleshooting IP-based electronic security systems and related infrastructureStrong technical troubleshooting and customer service skillsAbility to work independently and within team environmentsPreferred QualificationsSecurity Platforms & SystemsLenel OnGuardMilestoneGenetecAMAGHirschHoneywellBoschNetworking / IT CertificationsCCNACompTIA Network+CompTIA A+Microsoft certificationsCisco certificationsCSEIPAdditional ExperienceExperience supporting commercial, DoD, or federal government environmentsExperience supporting Electronic Security Systems (ACS / IDS / VSS / Biometrics)Experience working in secure or regulated facilitiesWork EnvironmentWork will be performed onsite at customer facilities in Newport, RI supporting mission-critical federal security environments.VIRSIG’s “Why”At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation’s values. If you’re driven and looking for a place to grow, come join us.VIRSIG’s Core ValuesPeople MatterDo the Right ThingEndless Pursuit of ExcellenceLong-term vs Short-term FocusBe Heroic!Never Give UpVIRSIG offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, professional development assistance, as well as participation in a 401(k) plan with company match. Salary will be commensurate with experience.VIRSIG is proud to be an equal employment workplace. Individuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Powered by JazzHRz69aSbnYon